I had an amazing experience at LensCrafters recently, and I have to give a huge shoutout to Stephanie and Madi for making the whole process smooth and enjoyable. From the moment I walked in, I was greeted with a warm welcome and genuine smiles.
Stephanie helped me with my eye exam and was incredibly professional, knowledgeable, and kind. She explained everything clearly and made me feel completely comfortable during the exam. It's clear she cares about her patients and goes the extra mile to make sure you understand your eye health.
Then Madi helped me pick out the perfect pair of glasses, and I can't thank her enough! She was patient, stylish, and really understood what I was looking for. She gave honest feedback and made the whole frame-selection process fun (which usually stresses me out).
Both Stephanie and Madi made what could have been a routine trip feel personal and pleasant. If you’re heading to LensCrafters, I highly recommend asking for them – you’ll be in...
Read moreThe experiences I have had Flagstaff LensCrafters have been the best experiences I’ve ever had with any glasses company. In June, I worked with Stephanie to order contacts with a promotion I won from Flagstaff’s bike week. She was incredibly kind and walked me through the process as it was my first time getting contacts. Today, I came back and looked at frames. Again, the staff were phenomenal! Madison helped me try many different frames. We had great conversation, helping me feel comfortable as I tried them on. She was helpful and honest with suggestions. At the end, she explained many payment options, comprehensively, working to find the best deal for me. I really appreciate the warm environment they have created at this store. Not to mention- the place looks great, too! Thank you...
Read moreAlways such an amazing experience when I visit this LensCrafters! All of the staff are so nice and welcoming! They helped me pick out the perfect pair of glasses. If you don’t know what shape looks good on you the girls here are the experts that can help you find glasses that you’ll feel comfortable and confident wearing!! While they were waiting to get a doctor in they were super good at communicating that there may be a wait and made sure to add me to the waitlist. As soon as they got a doctor they called me and got me in and the doctor was wonderful and super knowledgeable!! Overall this was a 10/10 experience. Even if you have to wait for the doctor to have availability I promise you it is worth the wait!! So so happy to have a LensCrafters in Flagstaff with such...
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