KAY Jewelers — Attraction in Goldsboro

I recently had the pleasure of being assisted by Miss Lesi and Miss Alana at Kay Jewelers, and I couldn't be happier with the experience. Miss Lesi's expertise in jewelry is truly impressive. She patiently answered all my questions and provided valuable insights that helped me make an informed decision. Her attention to detail and genuine care for customers made the shopping experience enjoyable and stress-free. Miss Alana was equally fantastic. Her friendly and enthusiastic demeanor made me feel welcome from the moment I walked in. She has a great eye for style and offered excellent suggestions that perfectly matched what I was looking for. Her professionalism and dedication to customer satisfaction were evident throughout our interaction. Together, Miss Lesi and Miss Alana create a wonderful team at Kay Jewelers. Their combined knowledge, customer service skills, and warm personalities make them a true asset to the store. I highly recommend visiting Kay Jewelers and seeking out Miss Lesi and Miss Alana for an exceptional jewelry...

My husband and I came in for a 20 year anniversary ring and we found exactly what we were looking for, thanks to the help of the awesome jewelery consultants! I can't give just one name on this because we interacted with the entire team and they all gave very insightful recommendations and they genuinely cared about the occasion we were looking to celebrate with some bling 😃! The process was so easy! I have my eye on two more pieces that I cannot wait to purchase in the future and this is the only place I will go in Goldsboro. I also had a ring repaired and I can't say enough good things! It was almost completely smashed, I actually didn't have much hope in the repair possiblities, but y'all, it looks BRAND NEW!! I'm telling y'all, whatever the occasion, come and check out the selection of jewelery (and the SALES!!) and meet the amazing jewelery consultants!...

I absolutely hate this store for a plethora of reasons. Firstly being if you don't dress in a way the staff feel someone who wants to buy jewelry looks they completely ignore you or act like your invisible. Secondly i have had some staff take rude tones with me because I wasn't interested in buying something I didn't love. Lastly when I let them send off my ring for some work they told me it would be one day that very day they called and said it would be in tomorrow. The next day came called to find out and no one answered for 40 MINUTES of straight calling them only for them to tell me when I arrived it would be another 4 extra days. I loathe this store, it's staff and find better deals shopping online at...