Beltone Skoric Hearing Aid Center — Attraction in Grand Ledge

UPDATE: Bob Skoric contacted me and we had a productive discussion about what occured at our appt. My mom had a follow-up appointment to pick up new hearing aids and the experience was very pleasant. Andrew was helpful and knowledgeable. He seemed more relaxed and personable today.

ORIGINAL POST: I have attended many appts with my 90 year old mother with Jeff at the GL location. Jeff has been wonderful to work with! He's patient, knowledgeable, clearly explains things. When we attended an appt yesterday we were greeted by a different person who said he would be permanently at the GL location. Night and day experience compared to Jeff. With my mom's chart right in front of him he asked if her hearing aids were purchased from Beltone. And he twice asked when she purchased them. Obviously, he hadn't taken the time to familiarize himself with her. My mom has been having difficulty getting the aids in her ears. He observed her having difficulty and offered no suggestions or guidance. She was also having issues with an occasional "roaring" when using the aids. He didn't inquire about the circumstances when the roaring occurred. She wasn't experiencing it at the appt so he didn't address it. He concluded with "I've verified that the aids are working and I've observed you putting them in your ears, so we'll see you in three months". This was not the service that we've experienced in the past. Very...

First it's hard to get to this write a review page. That being said I can't say enough about Shaun and Lisa at the Grand Ledge store. (Lisa needs her own computer) I work as an auto mechanic and use hearing protection but I am starting to lose a little of my high frequency sounds. I wanted to have some hearing protection, hear the noises a car can make, and Bluetooth to my phone. A tall order I know. Shaun has been working with me trying different programs and today an accessory that will pair to my phone and hearing aids. I understand that the aids will pair to an iPhone but I have a 10 month old Motorola with Android 9. I understand the aids are supposed to work with Android 10 which isn't available for my phone yet if at all. So far the Beltone Direct Phone Link 2 is working as required by me. The hearing aids are a little pricey but I wanted all three features in one. Phone, music, hearing protection and hearing aids (ok 4). I'm going in about once a week and working with Shaun to fine tune this setup. I will try to post again with...

I am using my second pair of hearing aids from Beltone. I purchased both pairs at the Grand Ledge office. Jeff White has serviced my hearing aids for more than three years and has provided excellent service. I am comfortable with his recommendations and always appreciate his willingness to assist me. As a result of my experience with Beltone, I recommended Beltone to my sister and she purchased her latest hearing aid from Beltone in...