I have never written a review for bad food or lousy customer service; I understand that happens sometimes at any restaurant but tonight we ordered 3 items. Two dishes were fine but the other one was very disgusting. The food smelled repulsive and tasted rancid as well. I called and told the woman that I wanted to bring it back and after she yelled at me, she hung up on me. After getting back in the car and driving all the way back, she again started yelling before we were even at the counter. She opened the white rice container that came with that dish and proceeded to accuse us of eating some of it, which we had, only enough to taste it. She was still yelling the entire time at me and actually said not to come back if we didn’t like the food. I don’t think I have ever had any service person be as rude to me as she was the entire time. It was a very unpleasant experience, to say the least. Btw, the prices listed online are incorrect. Our items ended up being about $8-$10 more than we...
Read moreReally disappointing experience all around. First and last time I’ll ever go to this place. They’re clearly hyper focused on nickel-and-diming their customers instead of giving quality product and service. Every single corner they could cut, they did. Rangoons were almost zero filling. General tso was all breading and they didn’t even put the red peppers in. The pork fried rice that comes with the combo was just bland flavorless fried rice, not a speck of pork or flavor to be seen. And on top of all that i asked for 1 dang sauce to go with my $10 of crab “rangoon” (if you can call it that..it was just a fried shell with the essence of cream cheese filling) and 2 eggrolls and the guy had the nerve to try to charge me .75 for it. I didn’t even take any soy, duck sauce or silverware but god forbid you allow a customer to have a single sweet and sour sauce. You guys have way too many local competitors to be behaving like this. Also my order was $6 more than what your online pricing said...
Read moreA couple weeks ago I ordered Moo Goo Gai Pan for a friend. When I called I asked for L8 and was told "no number, give name". So I said Moo Goo Gai Pan. I arrived and she said it was General Tao's Chicken. I replied that is not what I had ordered and she started yelling, in Chinese, to the cook. I told her I'd pay for the chicken & take that. Today, I tried again; this time ordering Chicken & Broccoli for my Mom. I arrive and was told I had ordered Orange Chicken; I said no, it was Chicken & Broccoli. Again, she turns around and is just screaming very loudly in Chinese. She then takes a phone order & yells at the caller because they asked for fried rice without onions. This time, I left without the order. They really, really need someone with some skillsets to take...
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