FYE — Attraction in Gurnee

Walked into the store. Saw what we wanted. Left to consider the purchase as it was over $150 with tax. Record player was marked $149 . After lunch we decided to go back and purchase the record player. We saw several different options with the same tags + multiple other boxes with the same price listed. Brought the record player to the register and the total came to over $215. When I inquired about the price tag on the record player, I was told it was an old price and they could not honor it despite all of the models having the same price tag on them on the floor right when you enter the store. Extremely disappointed.. it is my child's 13th birthday and we were attempting to purchase this in store with the child's money on a budget for the store to pull. The bait and switch is extremely immoral and horrible business. Avoid this location and possibly...

Poor business practices. My daughter thought she was signing up for a rewards type program and didn’t know she would be signed up for magazines that she didn’t want and would be debited from her account. You can’t cancel the subscription directly with the magazine it has to be done thru FYE. After I explained to the bank that my daughter used her debit card to make a purchase at a brick and motor store not online they agreed this isn’t right. And at no time during the transaction was she told she would be signed up and charged for magazines, it apparently is in fine print on the back of the receipt. We canceled her card as this boarders on fraud. She authorized a 1 time transaction for goods she was purchasing in store...

For other things its great… for kpop albums its absolutely INSANE pricing. Yall are stealing peoples money. I saw an album that was “on sale” it was originally $60 (which is insane because that album is normally $25) and it was on sale for $48.99 AND IT HAD A MISSING PHOTOCARD…. another one was $40.99 and it was on sale for $39.99…. WHAT IS THAT?! I can get that same album for $22 EVERYWHERE ELSE!!!!! At this rate just stop selling kpop albums. you guys are scammers and i will continue to warn alll my kpop friends and people about you guys and telling them to never shop here for kpop albums....