Best Buy

United States Texas HoustonBest Buy

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Nearby Attractions Of Best Buy

Micro Center

Micro Center

4.5

(3.8K)

Click for details

Gerald D. Hines Waterwall Park

Gerald D. Hines Waterwall Park

4.7

(4K)

Click for details

The Escape Game Houston (Galleria)

The Escape Game Houston (Galleria)

5.0

(2.8K)

Click for details

Water Wall

Water Wall

4.7

(1.8K)

Click for details

Nearby Restaurants Of Best Buy

Bubba's Texas Burger Shack

Bubba's Texas Burger Shack

4.5

(1.3K)

Click for details

Boudreaux's Cajun Kitchen

Boudreaux's Cajun Kitchen

4.1

(1.3K)

Click for details

Bayou City Seafood & Pasta

Bayou City Seafood & Pasta

4.4

(959)

$$

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Casa do Brasil

Casa do Brasil

4.7

(799)

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The Hit List

Restaurants

Best 10 Restaurants to Visit in Houston

February 21·5 min read

Attractions

Best 10 Attractions to Visit in Houston

February 21·5 min read

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Address

5133 Richmond Ave., Houston, TX 77056

Map

Phone

(713) 552-1512

Call

Website

stores.bestbuy.com

Visit

Overview

The Hit List

Restaurants

Best 10 Restaurants to Visit in Houston

February 21·5 min read

Attractions

Best 10 Attractions to Visit in Houston

February 21·5 min read

Best Buy on Richmond provides a reliable shopping experience with plenty of options for both in-store and online customers. Their inventory is impressive, consistently stocked with the latest electronics and appliances. Whether you’re shopping for a washer and dryer or the newest tech gadgets, you’ll likely find what you need here. The pickup process is seamless. Ordering online and picking up in-store is quick and efficient, with staff ensuring everything is ready to go upon your arrival. The employees are knowledgeable and eager to help, whether you’re browsing the shelves for accessories or asking questions about the latest products. I’ve had great experiences with both sales associates and cashiers, who always keep the checkout process smooth and hassle-free. The store’s delivery service is also excellent. Items arrive on time and in great condition, making it a convenient option for larger purchases like appliances. Additionally, the Geek Squad team is helpful for those needing tech support or installations, adding extra value to the shopping experience. For those who prefer to shop online, the website is user-friendly and integrates well with the in-store experience. It’s easy to find what you’re looking for and know exactly what’s available for pickup or delivery. Overall, Best Buy on Richmond is a dependable spot for electronics and appliances, with great customer service and plenty of options for shopping however you prefer. Highly recommend for your tech and appliance needs!

Daniel Neuhaus

00

The in store experience was fine it’s the delivery process that is a nightmare. I ordered a large appliance last year during the holiday sale event at this location. I took the entire day off to receive my item because of the long delivery window allotted. The two delivery guys arrived and refused to deliver the appliance stating they needed two additional people. My item was rescheduled and the same thing happened again—-only two delivery men showed up. They decided to still deliver the item. Once installed I noticed a scratch on the stainless steel. A third delivery was scheduled and again—only two men showed up even though Best Buy claimed they requested four men. Needless to say the two men refused to deliver my item/remove the old item. All that to say there delivery system is broken. The delivery men are not direct employees and I’m not even sure if they are background checked. The second set of delivery guys were confrontational and rude (I reported that on the survey). This company has no regard for your time. I have no clue when this damaged product that I paid thousands for will be removed from my home. Someone from cooperate by the name of Laurete claimed she was going to reschedule my delivery correctly and I haven’t even heard from her. I would recommended Home Depot or Lowe’s as I’ve had large deliveries with them without incident. Update: FIFTH delivery attempt My refrigerator was supposed to be delivered yesterday. The guys showed up then refused to deliver my fridge. For one only two guys came after they are the ones that initially requested four men last year and from my understanding it’s how Best Buy scheduled it most recently. Secondly they scratched my hardwood floors AFTER I asked them to lay something on the floor as a barrier before pulling the fridge out. I was on the phone with Best Buy when this occurred. Finally after I confronted him about not protecting my floors when asked he arrogantly told me to file a claim and left me with the old fridge unplugged with all my food items and medicine on the counter. I had to find neighbors to help me push it back. I’m so angry with this entire process. This has been going on since last year. I’ve taken off at least 5x and reserved time for this to be done. My time and home are valuable. I deserved to be respected. I need my refrigerator delivered. Assp. Attached is a picture of the delivery guy after he damaged my floor. He refused to give me his name but arrogantly posed for a picture after disregarding my home. Shame. ***If you doubt my experience go to their instagram page and read the comments there…this problem is bigger than me.

K. Marie

00

The worst Best Buy I have ever visited. Your manager Crystal Rose decided to raise her voice at my husband for not having a US document. First off there is absolutely no reason for you to raise your voice at someone. Please check your cameras at the geek squad section today 12/23/2024 at 07:40-07:53pm. Please check your cameras there was absolutely no reason for her to be yelling at my husband the way she did. Saying no you need a US document, it’s fine to request what you need but there is no need for you to minimize people. When I said Mam you have no reason to raise your voice at him just for not having a US document. My husband ask to speak to someone different and she said well I’m the manager so I say no. I am on line to speak to 1-800 and will not drop this until it is heard. Keep discrimination out of your workplace please!!! You do not have to like someone but when it comes to business all money is green. Review update: I have visited a different Best Buy and they were able to complete transaction that Crystal the manager couldn't since he is not a US Citizen. FYI: My husband was not trying to cross the border here he was just buying Christmas gifts like everyone else. 🙄 Update: thank you for responding but I shouldn’t have to go through social media for a report to be made, you have put us through enough. This should be very sufficient for you to make your report, as I am providing dates and times.

Isela Herrera

00

Delicious, homely food and tiffins at affordable prices, offering an authentic taste of Telugu cuisine with a special focus on Andhra-style tiffins.

Chandu Reddy

00

Sad to see a once blooming tech center. It's seen better days 100%

Iván Osma

00