Visited this lounge on 05/22/2021: I noticed my review was deleted and i do not understand why that would be…?
Positives: Nice lounge area, and wider selection drinks such as scotches & cocktails. Ambience and music is very nice and cozy atmosphere. Negatives: Wait listing while its first come / first serve, and clearly tables were visibly available. Servers were rude and only serve certain types of people, looks like some type of ism exist, classism or racism. Prices are over charged $20 to $30 dollars of normal charge. Purposely, servers in two occasions did not provided the itemized receipt for my check. I had to ask twice and the check was completely wrong by $30 on both receipts. IF YOU VISIT THIS ESTABLISMENT, PLEASE ASK FOR ITMIZED RECEIPT, BECUASE SERVERS WILL NOT BRING IT UNTILL YOU ASKED.
My wife and I arrived there for date night, and the host/manager (did not know he was a manager until later, it would be nice if he introduce himself as such from the beginning) told us, it is first come first serve and there was no tables when we clearly see few tables available. We went to the bar to get drinks until a table was available, it took over 15 minutes for the bartenders/servers to notice us and help us at the bar. We ordered two drinks, and the server was rude and told me my drink of choice was not available and i asked for a different brand and it took another 10 minutes to bring the drinks. The host /manager told us a table was available the one we already saw and took my wife to the table.
The server brought our drinks and check, which i did not asked for a check, we just got there and was planning on staying. The check was for $60 before taxes for 2 drinks, and i asked her if i see the itemized receipt to see may be she misunderstood on what i ordered, rudely she said she will get that. So, what i ordered and what she brought me was $18 according to the bartender. She come back later with the itemized receipt and she charged me for completely a different drink name and argue with me my drink cost that much, and with attitude she went back and changed the check from $40 to $22, even though that was not CORRECT PRICE ACCORDING TO THE BARTNDER , i did not have the energy to argue anymore and said ok, and asked to speak with a manger, which no one come for the next 5-10 minutes. Finally, i saw the host and asked him to speak with a manager and he said he was the manger. When i explained to him what happened. he seemed like he does not want be bothered and did not see it as a problem. He stated, "do you want it or not", and i was shocked by his response and said i will pay for it, i just do not appreciate the service and the attitude from the servers. I promised my wife a date night and i did not want this experience to ruin the night and went along with the situation even though i was very disappointed and hurt by the situation.
Unfortunately, the whole situation repeated itself when we ordered drinks in our table with no itemized receipt and over charges. And, when i checked my credit card account, i was charged 5 times for the same and similar transactions. It's very upsetting when you go out to have a good time and you have to deal and worry about these types of experiences, i hope the management looks into this lounge and take proper action so others don't have to go through my experience.
I would not recommend this bar, and will not be going there anymore after...
Read moreWARNING: BE VERY CAREFUL AT THIS ESTABLISHMENT!!! They will over-serve you; change your drinks around and then overcharge you. If you get angry they will ban you from the property. I ended up with nearly a $ 2,000 bill for about nine premium 1-liquor cocktails. The following day I went to the other restaurant bar in the hotel, Craft F&B, and management sent five people into the bar who cornered me and would not allow me to leave this restaurant: a police officer, a detective, two security officers plus a security manager for the property.
Under duress the security manager made me sign a form, one which they did not even fill out, telling me that I was banned from property. The bartenders at H Bar are sheisters and they will take advantage of you; my recommendation is for you to stay away from this bar entirely! I have nothing but high praise regarding Craft F&B, however, if you go to H Bar expect to be overcharged and if there are problems expect to find no resolution. I spoke with Manager Juan months ago regarding this "legal" matter (as he referred to it); he assured me that someone would be contacting me but no one has. My lawsuit against H Bar for arbitration was blocked by Visa- don't go here, you'll regret it!
What they did to me at H Bar I also witnessed Bartender Zach do to another individual on Halloween. The customer had asked Zach for a round of three Clase Azul anejo tequilas and Zach asked him if he was sure he didn’t want Ultra anejos; by H Bar’s overcharging standard this would be approximately $ 260 more for each drink than regular Clase Anejo ($450 each drink and a total amount of $780 difference for 3 drinks). It is reasonable to assume that this customer had been drinking before he came into this establishment as he had explained to this bartender that he had just come from a funeral. In my case, I was noticeably intoxicated and indicated as much from the minute I walked into this bar.
If you are reading this review because you have not been to H Bar and want to know which bars are chill in Houston then go to the whiskey bar at the Omni hotel; it is classier and has much...
Read moreWhere to begin?! I hesitate to write this review, as I want to keep this bar ALL to myself. First and foremost, to Sabine, the best cocktail server one could ever ask for. Thanks for always having my back.
I found this bar shortly after I moved here to Houston. I needed a place that I felt safe. I was in a new city, and had a previous bad experience where the bartender helped me be drugged while I was out drinking one night a few years back. (Therefore, I am VERY picky about who makes my drinks.) It's also a great place to stop on your way home from work for a cocktail while traffic dies down.
It started as an innocent Friday Payday hour, and turned into a wonderful relationship of a bar that was metropolitan enough to feel exciting, yet comfortable enough to feel like I'm on an old episode of cheers.
The dress code keeps the troublemakers out. And they WILL NOT bend it. I've had people meet me for drinks in jeans with no blazer, and it was a NO GO. The people watching is fantastic, hotel guests and locals alike.
A secret that most people don't know, is that you can order off of ANY of the restaurant menus of most of the restaurants around there. YOU NEVER HAVE TO LEAVE YOUR COMFY SEAT! Plenty of cozy seating, or just grab a seat at the bar and watch the game. The best of both worlds. Highly recommend visiting before dinner, or after an event. Christmas decor for photos is perfection.
Order the chicken wings, lobster mashed potatoes, sushi, and you must try the marinated olives and housemade chips. It's Valet only, which as a girl who wears heels everywhere, that's a plus. Don't worry, they have an ATM by the restrooms. Drink too much? No worries, grab a room for the night. (I haven't stayed there, but I've heard their rooms are...
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