Have been coming here for years and have always had a great experience. Yesterday my family and I went to see the new Jurassic World movie, and the worker behind the counter sent my family and another family to the wrong theater. There were about 6 people waiting in a theater with a blank screen and the lights still on. It took 15 minutes and multiple members of each family asking the worker what was going on for her to then tell us she sent us to the wrong theater. We all missed about 15 minutes of the movie because of the workers mistake and she never apologized for her mistake, she just looked angry and annoyed with us. Very upset this happened as I have been excited to see this movie for so long and because this is super out of character for...
Read moreWhen we travel up north, one of the things we enjoy is having a date night out. Dinner and a movie are right up our alley. We have been travelling to Woodstock/Lincoln for about 18 years and even had our wedding here 10 years ago this weekend. After a wonderful dinner, we drop in for a movie.
It is always clean when we drop in. This place has the absolute BEST popcorn around! Staff is always very friendly and very welcoming.
Every now and then, you may run into some very inconsiderate customers. When we have asked for assistance, staff is always quick to get right on top of things. If tech issues happen, again, they are absolutely fantastic in getting right on it.
We always look forward...
Read moreWe went to see a movie on July 31 for a 6:30 showing of Oppenheimer. They were having technical difficulties and we had to change theaters to a different one. All the while the two people working there kept us updated on the progress of seeing the movie. That being said, we want to give the HIGHEST PRAISE, to Hannah and Sam, who had to run the whole theater all night long. They handled the ticketing, the concessions, the starting of all the movies, the clean up every where, and whatever else goes into running a very busy theater, by themselves!! And all the while being very professional and competent and courteous. Thank you Hannah and Sam!! Lori...
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