Petals & Promises Bridal Shop — Attraction in Logan

I came to Petals and Promises Bridal on a recommendation from a friend. This shop has a great selection of beautiful dresses and Were it not for the service I received, I'd be giving a better review. I traveled from Phoenix, AZ to shop with my mom and best friend. This was my first experience trying on wedding dresses and I was feeling nervous and vulnerable as I am normally a size 12 and knew it might be a process to find a dress that fit my body type. We were greeted at the door and I was asked for my pants size. I gave the consultant my size and she let me know I would probably need to have a dress that was 3 or 4 sizes larger than my normal size. I understand the shop can't control how designers do sizing, but the delivery of this information magnified my insecurity 100x. The consultant walked us to the back of the store (she made a point to let me know larger sizes are kept in the back) and told me I could choose several dresses to try on. She asked for my budget and I gave her a number but told her it wasn't set in stone. As I started to pull dresses, I found one that I liked that was a bit outside my budget. I was considering the dress with my mom when the consultant came over and interrupted saying the dress was outside my budget and she didn't want me to try on something that I 'couldn't afford' because then I would be sad if I couldn't buy it. I understand the point she was trying to make, but in a customer service business, delivery is so important! So now I'm feeling too large to be in this shop AND too poor to try on the dresses I like. We reminded her that the budget was not set in stone and added the dress to the list to try on. We finally made it to the fitting room and started trying on all the gorgeous dresses. The consultant made multiple comments about how I need to wear shape wear in order to make certain silhouettes look good on my body. She complained about other customers, was rude and abrasive, interrupted discussions I was trying to have with my group in order to insert her own opinion (mostly involving shape wear recommendations) and had an attitude when we pointed out that there were defects on one of the dresses. We weren't asking for a discount on the dress; at this point I was beyond even considering purchasing anything here. We just wanted to make sure she was aware in case another customer came in, maybe they would want to try and fix it. Overall, it was a terrible experience. We felt rushed and unwelcome. The owner or manager we had a brief interaction with seems kind but we were just unfortunate to have the particular...

Let's just start by saying I was not, in any way, looking forward to going wedding dress shopping. Like every girl who daydreams about planning a wedding, I had always pictured myself trying on dress after dress, standing on a pedestal in some unnamed bridal store, surrounded by family and friends who would lovingly help me choose what is arguably the most important dress of my life. That just wasn't going to happen. My mother lives in Arkansas, my sister lives in Oregon, and my friends have all long since married and scattered to live their own lives far away from Logan. And so, with my wedding date approaching at an alarming rate, I was forced to do what no bride wants to do: I had to go wedding dress shopping alone.

I was dreading the experience, but I shouldn't have worried. Melissa, my bridal gown guru for the day, bustled me back to my fitting room where she quickly learned all about my preferences, like my love for lace and my very disappointing history with mermaid style dresses. We laughed and talked about wedding planning as we went through the racks picking out dresses, and with the help of some very lovely ladies there for another bride, Melissa and I narrowed it down to two gorgeous gowns, one of which I walked out of the store with that day.

It takes a lot of skill to turn a negative and, well, let's face it, sad situation like a solo bride picking out her dress all alone into a productive and positive experience, but Melissa and the ladies over at Petals & Promises somehow managed to pull it off. If you are in Logan - or anywhere in northern Utah or southern Idaho - and you're in the market for a wedding dress, Petals & Promises should definitely be on your list of must-visit...

I should have known better than to go into this place of business when I was rushed off the phone and every one of my coworkers warned me not to. However, I had a small simple question and figured I would give this small business the benefit of the doubt and go in any way. The lady that was to help me was extremely put out that she had to walk ALL the way from the back of the store to the front to begin with. Then, before I could even finish asking my question I was rudely interrupted when she pointed to the rug behind me and told me to go take my boots off at the door. Before she could even see my feet that weren't even wet. So I turn around and walk back to the rug while mentioning maybe hanging a sign (so that the customer that is about to spend a lot of money in her store isn't scolded and pointed at like a dog.) She quickly responded with "there IS a sign....Right there". So disgusted and angry that I didn't see it. The receptionist standing next to her tried to apologize for not letting me know. I could tell she was very embarrassed with how disrespectful and rude her co-worker was being. I quickly excused myself and will not be referring any of my bridal clientele there like I foolishly have so many times before. But like I said, I was warned several times about the extremely rude employees and small over priced inventory. So I guess it's...