Lax Parking Curb Express — Attraction in Los Angeles

I have been using them for at least 7 years, when they were at the temporary trailers (had great service back then), then moved to another address which looked like abandoned, then to the other address (they’re called Valet Parking on the new address and you’re not adviced of this on your booking. I only discovered this when I called them to let them know that I am less than 10 minutes away). They will email you to create an account but it is not user friendly. You cannot fully access your previous reservation. I was originally quoted $153.58 for 3 days covered parking with hand car wash. Not only did I discovered that my car was not in indoor parking (my car has the app that allows me to see where it is exactly located) but in outdoor parking lot. I also received a notification from my app that it was left unlocked! I had to remotely lock it using the app (thank God for this). When I arrive at LAX, not only were they 40 minutes late, but my car had bird poo stains (proof that it was parked outside), the car was not washed, and I was charged nearly $190! It should have been close to $110 (for indoor parking) since they did not provide the hand wash! I won’t use them anymore. The service just dropped significantly. So beware! They will lie and overcharge you for the services that they won’t provide. At least, there were no dings or dents on my car and...

I purchased a group-on to give this place a try as the concept of it sounded ideal for my travel. I called the business to try and place a reservation via the phone because their website wasn't working. I had tried numerous times to place a reservation online as I told the business representative. She told me to just keep trying because they couldn't take reservations over the phone and she could only make reservations the day before or same day over the phone which makes no sense. Anyways, then she told me they are no longer accepting group ons anymore because its the summer and all of summer is holiday season. She told me I could keep my group on and use it for a later time. I told her I just wanted to make a reservation for May 30th but she said its a holiday when in fact the only holiday is May 28th Memorial Day and she said no the whole week is considered a holiday and you can't use the group-on. The representative all the while was rude and trying to push me off the phone to make a reservation online without assurance I could even use my group-on. If the entire summer was going to be considered a holiday they should have addressed it on their group-on since they decided to make up their own extended holidays. I would not recommend using them as they will definitely not assist you if...

BE WARE of THIEF! I highly recommend to reconsider using this service. I used the service on 3/8~3/11. It is true using this service is convenient even though it is relatively expensive. But the worst part is not the price. Due to the COVID-19, I usually store face masks in my car. Before I handed the car key to the driver on 3/8, I had more than two dozens of face masks at the back seat. However, on 3/ 11, after retrieving my car, there were only 2 face masks left. I could not notice my masks had been stolen when I retrieved the car because I was so hectic in front of the crowded LAX pick-up zone. I think the thief (one of two drivers) left two masks because the left masks are only for children use. These masks are not the regular, cheap, ordinary masks. Each of them is at least $5. This is probably the reason why the thief (one of two drivers) stole them. Eventually, I paid $120 more ($5 X 24 pieces) to use this service. I called the company but the representative seemed not being interested at all. No one knows that they may carry 'your entire car' away,...