The Glendon Apartments in Westwood — Attraction in Los Angeles

The worst experience we've ever had. DO NOT LIVE HERE! We lived here for 2 years and we've never had such a bad experience living in an apartment complex. The list of problems we had during our time there include: -Numerous fire alarms in the middle of the night (while we had a newborn baby) -Massive leaking from our closet, which partially damaged our clothes -A/C broken for ~2 months during Summer -Homeless people were frequently hanging out around the complex and we had one homeless person found by our car in the 'secured' parking garage -We left our apartment in a great condition (can't imagine anyone leaves it much better) after we deep cleaned it before we left. We were great tenants, never had any issues, and don't throw parties or drink so there were no stains, etc. However, the apartment still witheld $1K+ from our security deposit. I've stayed in several other apartments and never had that much witheld (let alone anything). -Last, but most importantly, they leased an apartment to a dangerous socially unstable person next to us. He frequently yelled and made loud banging noises in the night, threatened my wife, was accused of stabbing someone while we lived there, and ultimately was kicked out because he COMPLETELY DESTROYED his apartment. We lived next to this person for ~1 year and called the cops on him several times. One time, the apartment security told my pregnant wife to make a citizens arrest on him....comical.

Moral of the story - it will be a mistake if you decide to rent here. It could have been a much better experience given the location. However, given all of the above and how expensive it is, it is DEFINITELY NOT...

Living at The Glendon was one of the most disappointing and infuriating rental experiences I’ve ever had.

During my 12-month lease, the air conditioning in my unit broke down more than 10 times. Each time I submitted a maintenance request, management would send someone to do a quick patch job that lasted a few days or weeks before the A/C failed again. Not once did they provide a permanent fix or replace the broken system. This meant that for $5,295 a month in rent, I was constantly left without reliable cooling in the middle of Los Angeles heat. That’s unacceptable for a so-called “luxury” property.

When I asked for compensation after enduring repeated failures, management outright refused. That tells you all you need to know about how little they value tenants once the lease is signed — it’s all about collecting rent, not providing livable conditions.

On top of that, the floor plans are extremely outdated, the building is very noisy, and to make matters worse, it’s not uncommon to find human waste in front of entrances and exits. For a property that charges premium prices, the level of cleanliness, upkeep, and overall management is appalling.

If you’re considering renting here, I strongly recommend you look elsewhere. The Glendon charges luxury rent but delivers subpar, outdated, and poorly maintained apartments, unreliable amenities, and a management team that refuses to take responsibility for tenant comfort or habitability. Over $5,000 a month for broken A/C, outdated units, constant noise, and filth around the entrances — this place is the definition...

I'm a current resident of this facility. The location is phenomenal and amenities are great. The cost of living here is high. The benefits here are being very rapidly offset though by multiple issues.

When we moved in, there were multiple issues with the apartment that were overlooked to include the AC being broken and a very sloppy turnover from the maintenance crew between tenets.

The primary issue now though is the fire alarms. These have gone off in the middle of the night for 4 nights in the last month. These are piercing evacuation alarms that will go off for up to 20 minutes, sometimes multiple times per night. Within the last 24 hours, they have gone off 5 times. The community managers have so far only offered that "this happens" in apartment complexes. If you have animals, beware because they are going to suffer from these frequent alarms. You are also going to lose hours of sleep random work nights. If there ever is an actual fire, good luck because you are going to experience such alarm fatigue that you are going to ignore it.

I want to love it here, but these problems are glaring and it makes it hard to recommend. I'll continue to update this as time goes on, particularly if the fire alarms improve.

Edit: 04Dec2023. I've decided to update. The fire alarms have greatly slowed down and the complex has made active efforts to curtail them. There seems like there's been a good push to pass information along and make the community better. They do still go off periodically, but it is much better...