Having been on a journey to find a suitable cooling, supportive pillow, we had just returned two different pillows to two different stores before ending up in the wrong lane to make egress from Harrisburg when we spotted a Mattress Warehouse on Jonestown Road. My partner had recently purchased a mattress he felt satisfied with at a Mattress Warehouse in Carlisle and so we were planning to return to that store to talk pillows. However, we accidentally walked into the expertise, companionability, patience and professionalism of Karen at the Jonestown Mattress Warehouse. From a simple greeting to immediately heeding my interest in a specific type of cooking pillow, Karen narrowed down my choices and let me linger as I felt through the appropriate loft of pillows for my weary head. I was never rushed, I was advised of alignment considerations for different styles of pillow and I was literally left to lay while I decided which pillow felt the best. I was even educated on the sustainability and consumer-conscious company information I've never seen advertised regarding Tempurpedic. When I felt comfortable about my pillow selection, I was shown a giant banner reading "PRICE MATCH" and was able to purchase the pillows I had tested in-store for the price advertised on the Tempurpedic website. Cannot recommend Mattress Warehouse enough and can highly recommend Karen in...
   Read moreMy first time at this location- I did not know what I needed other than what my guidelines were! I was nicely helped by Will who had more than enough answers to help! I expressed my concerns along w my needs! Will was able to follow all of my needs and hook me up! This was a different experience than the Camphill location- THIS location was 1000% LGBTQ friendly and patient! His co worker âwifeâ Karen was also very friendly and helpful- when you go to a place and notice co workers like each otherâŚitâs a good place to be!! They had some sort of machine to help say which mattress would suit me best- Camphill did not even show or tell me any of this- I felt comfortable and respected at this location. I highly recommend Will and Karen at this location! They know their stuff and donât pressure you if you arenât ready! ALSO they have good suggestions so ask questions bc I left smiling and super excited for my new mattress and pillow!! I was able to put money down and will contact them when Iâm ready to have it delivered! Thankyou WillâŚyou are an amazing human and I appreciate your patience...
   Read moreMy wife and I visited the store this past Wednesday. We've been sleeping on the same mattress since 2015. Not only that, but it was a mattress I got with my ex gf! Needless to say, it is was time for us to pick one out together.
Our sales associate was Judy, was extremely energetic, funny, and welcoming as soon as we stepped foot into the door. Judy had us hop onto the bed machine and then showed us a few matches. We never felt pressured to buy certain ones over the other, add extra things onto our order (which we did anyway!) and Judy took extra care to make sure both my wife's and my spine looked good while we laid down in our preferred sleep position.
This will be both of our first tempurpedic mattress AND first for an adjustable base, which helps both of our feet and back after a long day at work. (Seriously, when Judy hit that button for the foot of the bed, our worlds changed!) Can't wait to get that mattress delivered on Tuesday.
Seriously, if you're in need of a mattress, stop by and see Judy. I'm positive you will also have a...
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