I absolutely love shu deal, I have been a customer every since the first store opened. I have noticed the changes in employees and the customer service has declined. The employees are NOT friendly nor do they speak,and many will speak in Spanish, to each other and I feel like it's rude. I don't look Spanish, but I AM, and I understand what I hear. I feel like the employees should not speak Spanish assuming the customers don't understand. When I checked out, one young lady asked another about a customer, and I answered her. They realized I understood..... I really feel like it's very rude to talk in another language in front of customers. Saying a little "hello" would be nice too. This store has never had very friendly employees, but the Dallas and Arlington stores, they employees have become like the Mesquite employees.i will continue to shop, because I love shoes and I love shu deal, I just would like to get better...
Read moreHave been to other Shu Deals that I love. Not this one. Small and compact. Tight Aisles inside. Tight parking outside. They never have as good of a selection of styles/sizes as other Shu Deals. I've been to "this location" 5 times and never bought anything. Keep hoping they will step their game up. Dallas (635 Shu Deal) has much better variety and is much larger than this one. Just my opinion, but Seems like they get the rejected selections that other Shu Deals didn't want. I agree with the other reviews... Shoes are CHEAP and affordable so I'm giving this location 1 star due to it's...
Read moreI normally don’t leave reviews but this store is always closing before said time . The online says it closes at 7:50 but employees lock the door at 7:35 and says the store closes at 7:30 . Before it was like 7:20, update the online website and leave the doors open until whatever time closing is on the website . Some people don’t live on this side of town and it’s inconsiderate and inconvenient that we drive over here due to inaccurate information.
Yall need to get it together and if you don’t want to work a full shift quit and close the store . Or hire people who actually...
Read more