Update: They did provide a full refund minus that night we spent there and the day we spent waiting for them to make a decision.

But I would still please stay away from this property at all cost. We got here on 12/18 along with our 12 month old baby. Here are the reasons you should STAY AWAY!:

THIS IS ABSOLUTELY NOT LUXURY!!

The owner doesn't not care that we had to sleep in a freezing apartment with our infant. We were forced to sleep with our baby between us because of the extremely low temperatures in the apartment. We had to cover his body while trying to sleep ourselves and ensure his head never gets covered. The lack of heating made the place inhabitable and was a health and safety violation.

Instead of providing a refund and sending us on our way, he refuses to accept any accountability for not providing what's advertised. Equivalent to defrauding hardworking people of their hard earned money.

He is trying to force us to stay in the freezing apartment with our 12 month old by offering space heaters, another hazard given that we have a toddler.

1). Other folks have spoken about pest infestations which include bed bugs. If you are one of the unlucky ones, they will travel back to your house and cost a whole lot.

3). The air conditioning does not work properly and the heat did not work. Per the weather forecast, there was a cold front that took the weather down to about 40 F which is pretty cold, especially for a 12 month old. The front desk person tried to turn it on but noted that it indeed was not functioning and we were forced to sleep in an extremely cold apartment with a baby. Maintenance guy came up with the manager the next day and said they needed to get an expert to fix it. Still no heat at that time. It's 1:44pm the next day and there is still no heat.

2). I work remotely and realized that there is no secure WiFi network available. The network name that they provide does not exist, they blame it on a storm that never happened and refer you to an insecure network.

3). The master bedroom smells unclean and moldy. With damaged walls that were filled with putty to get ready for the next victim.

4). The furniture and appliances are super dated, e.g., the washer and dryer are from the 1990s. The same is true for the furniture and the 32" old television that keeps flickering when on.

5). The kitchen faucet is gross and the joint is cover with mildew/mold. The pictures are attached.

6). The walls are paper thin and damaged. There are scrapes and dirt on the walls that have not been painted or cleaned in a very long time.

7). The refrigerator is as dated as the washer/dryer with the filter door on the bottom sticking out. Pictures also attached too.

8). Rocking and chipped glass coffee table. With a 12 month old, a chipped glass coffee table is a hazard. My wife cut her leg on this table.

9). There is a dining table that's also rocking and is hardly practical for use.

10). I seriously can't believe they have 1 television from the late 90s in the living room of a 2 bedroom rental.

The property was not as advertised. When a property is marketed in a certain manner, guests reasonably expect the described conditions to be accurate- this constitutedls false representation. BEWARE!