Relax Day Spa — Attraction in Mountain View

Absolute nightmare experience with Youmi. The reception area was filthy with overflowing trash. Waited 45 minutes past my appointment time. When Youmi finally appeared, she reeked of cigarettes and had visibly dirty fingernails. She seemed completely disinterested and kept yawning. The massage table was wobbly and creaked loudly. Sheets had suspicious stains and holes. Youmi used what felt like cooking oil that burned my skin. She answered her phone THREE times during the session, leaving me uncovered while chatting loudly. Despite my protests, Youmi applied painful pressure like she was kneading dough. She seemed to have no training whatsoever. The room was freezing cold with a flickering fluorescent light. Found a bug crawling on the floor. Youmi ended 20 minutes early but charged full price, then argued when I complained. Left with a rash and muscle pain worse than when I arrived. 0/5 stars. Health department should investigate this place and Youmi should find a...

Worst Massage Ever

This place was absolutely filthy - stained sheets, dirty floors, and a terrible smell. The "massage therapist" was completely unprofessional, constantly on their phone and clearly had no training. They drenched me in oil with no towel offered. I left soaking wet, ruining my clothes completely. When they demanded a 50% tip and I offered 20% instead, the staff started SCREAMING at me in front of everyone. Dirty, unprofessional, and hostile. Save your money and go anywhere else. Still trying to get the oil out of my...

Wanted to check them out, as I’ve seen this spot while I drive by, so I went and had the 1hr massage. I liked that I was able to do a walk-in.

This place is more of a relax massage place, so not great for Deep Tissue or anything if you look to get fixed. But if relaxation is your goal, they got you.

They really take into consideration the time when they are getting the warm towels as not part of the massage time so I’m glad I tried them out. Will likely visit again as prices are comparable to...