Sterling Custom Upholstery Co — Local services in Mountain View

Brought in a large cushion and material to upholster. Was told it we would cost $400 (despite me providing all material) and take 4-6 weeks I really needed cushion for the holiday, so I paid.

6 weeks came and went… zero call from Sterling Upholstery. I called them a few days later (on Dec 20th)… listened to a message that they are now on “a break” until Jan 6th. I was told my cushion would be ready by Dec 17th at the latest!!!!! No phone call. No cushion! And now I need ti wait until after Jan 6? My guests get to sit on bed pillows?

Sterling Upholstery is ridiculously over-priced, terrible service, unreliable, and takes months to just upholster a cushion.

There a plenty of other great upholster places around… go elsewhere!! Sterling Upholstery is NOT what it used to be. The ladies who work there are burned out and don’t really care about their...

I can't rave enough about the amazing job Sterling Upholstery did on my sofas and large chair. I love this furniture - but after 25 years, it was showing a lot of wear. It took me so long to find comfortable furniture that I didn't want to buy new - I just wanted my old furniture to look new. Well, it does! Not only that, the price was incredibly reasonable, the work was done so well and they were so accomodating about scheduling the pick up, work, and delivery around other work being done at my house. I will definitely...

Recently, we took 4 dining chairs to Sterling Upholstery and couldn't be happier with the results. I had already purchased the replacement fabric for our cushions, so that saved a step. However, the workmanship involved with replacing the old padding, applying the new fabric, and cleaning and polishing the wood resulted in 4 new looking and comfortable chairs that receive daily use. I was also pleased that they were delivered in less time than had been predicted. I highly recommend...