Passage To India Bakery — Restaurant in Mountain View

Abusive staff | Pathetic Service | Indifferent Owner.

Really horrible experience. I ordered a cake via doordash for pickup. Well in advance 2 days. First of all their place was picked only coz they seemed to be the only option which does eggless cakes.

For whatever reason, doordash was showing that their place is closed and I had to call the owner and ask them if it is open.

She spoke to doordash and got it opened. I placed the order. Just to confirm, I called the lady owner again. This is around 1pm for a cale to be picked up around 5pm. She mentioned that doordash doesn’t notify her until 20mins from pickup, which was weird. How/why should the service not inform the owner in advance especially for an item like a cake.

Anyway, she asked to call at around 4pm. I then called her and said that she had told her staff to keep a ready. I then left to reach the place at around 5:20pm and when asked for the cake, the receptionist said it is not even ready. And I need to wait for 20mins.

I had to finish so many other things and time was a crunch. What’s the point of pre order? I asked him to please hurry it up. I told him that I have been on constant call with the owner so this is least expected. To which he said you never called me. How is one person expected to know his number. Ordering on doordash should be sufficient.

When I told him this and asked him to hurry it up, he started abusing me. That was the tipping point.

I called the owner lady and doordash customer service to cancel my order and refund the money.

I have also raised a complain with doordash again this restaurant and how they treat customers.

Even apart from that - the place is really badly maintained, dirty display cakes.

It is obvious that I will never go...

Passage to India has outdone itself with its recently launched buffet, offering an incredible spread of flavors that transport you straight to the heart of India. Every dish speaks of authenticity and passion, making it one of the finest dining experiences I’ve had in a while.

Their Dal Makhni is nothing short of perfection—rich, creamy, and infused with that slow-cooked depth of flavor that truly captures the essence of traditional Indian cooking. It’s a dish that instantly reminds you of home-style authenticity, something rarely found in restaurants these days.

The Chole Kulche are simply outstanding, with the right balance of spices and texture, making them an absolute must-try. The Chowmein is an unexpected star—perfectly spiced, loaded with flavor, and cooked to perfection. And then there’s the Butter Chicken, which is hands down one of the best I’ve had in a long time—smooth, flavorful, and irresistibly indulgent.

The buffet itself is well-curated, offering something for every palate while maintaining top-notch quality. Whether you’re a fan of bold spices or creamy comfort food, Passage to India delivers an experience that’s both authentic and unforgettable....

I went to the bakery today afternoon to buy pastries and samosas. The only attendant on the counter told me not to buy anything, he said I should check Yelp rating as the stuff is stale and not good and too expensive and I will get food poisoning. I still asked him to pack me 3 pastries and 4 samosa, he argued again saying I should not buy anything from here. I told him that your point is taken but I still want to buy, I told him to pack what I wanted and I am ready to take the risk. He unwillingly packed pastries but didn’t pack samosas, instead told me that each samosa is for 2$. I still told him to pack and asked him if he is working for the the owner or against them, he started swearing at me, shouting foul words and refused me to give anything. It was really loud and I was shocked to see the behavior of the attendant. I did leave the shop and report this to the owner who assured me that she will ask the attendant to leave the shop. Anyway, this was very rough experience and I have been buying stuff from this shop for over 4 years now but this encounter...