This company seems to have an issue with the people they hire. Either they hire anyone from the street or they do not educate their employees on how to treat and service customers. Most probably whoever reads this review can relate to feeling profiled when shopping in any of their stores. Seems like they profile anyone who is closely looking around at items and if you hang around an aisle for too long (isn’t this called shopping, yes?) as a professional I am trained to sense unusual activities around me and sensitive to others’ actions and motives. I can distinguish between doing your job and harassing a customer. So when you’re walking around me multiple times while I’m shopping for no apparent reason or standing and starring at my face while I’m standing at the fitting room waiting for a friend shows that you’re harassing me. Notice at this location there is a little guy who wears black and has a small camera hanging on his chest, (security?) I am a neighbor on the other side of Astoria Blvd but I frequently go into this location to either return or use their bathroom and every time I go in there this guy jumps out of no where and goes to the personnel at the fitting room and stands around looking as I’m looking around the aisles, weird huh, I thought I was being too sensitive however, one day I was walking in with stuff to return in my hand with a friend and I saw this guy standing outside the store talking to someone, as soon as I was walking in the door I noticed he rushed in after. So I we went up the escalator to the cashier as I approached the cashier, showed the invoice or order number from my email and as soon as I said I forgot the physical invoice, the employee looked at the items with a confused face. A woman standing close by approached (figured was the manager) while speaking to someone through her ear piece says, “sorry I can’t return cause you don’t have the invoice” my response: yes I can return because I have the order number and invoice in my email so go ahead and start the return. Her response ok let me see the email and so with confusion on her face she does the return with unease or attitude and says you have to have the invoice next time. I said no I do not have to have the physical invoice when I have the email. And the weirdest thing when I was initially speaking with the person at the cashier a black woman appeared out of nowhere and starting asking me questions about the items like: “aww nice jacket, what is the brand and those shoes are so nice” my reaction was who are you and why are you interrupting me! So I let this incident pass through but conclusion this location has shady employees. Be aware they harass and profile customers. Action will be taken against this location and especially the little guy in black.