Nebraska Furniture Mart — Attraction in Omaha

(No subject) T McCartney ​ You ​ I'm extremely disappointed with our latest experience at NFM. We purchased furniture with the expectation of quality and support, but when it came time to fix both pieces (thru the ext warranty) the service fell completely flat. I’ve been promised callbacks (by a supposed supervisor, Brian) that never came, and given excuse after excuse. It's been months waiting for the items to be picked up and fixed and my furniture is still here waiting. NFM was quick to take our money but completely dropped the ball when it came to standing behind their product and process. This is not the level of customer service you'd expect from such a large company. I regret this purchase and won’t be buying from them again unless they take real accountability. Sadly this isn't the first time their service has been lacking. If you're considering shopping here, BEWARE—if anything goes wrong after delivery, you may be on your own even with a so called...

Completely disappointed, as a native Omahan, I have always shopped at the mart because I knew we could get the best product at the best price. We drove all the way down here to learn I could have ordered the TV from Amazon, Costco or drive to Best Buy. And to add icing on the cake their new financing is horrible. So don’t waste your time folks….you can have a better outcome by maximizing your points and rewards by using your standard visa and Mastercards. No longer...

Really big and really confusing when you try to figure out where to park and what doors to enter. Once you are inside there are helpful staff that will guide you on your way. I went to look at computers and found that there were many people doing the same so the staff in that department were busy however I was able to find what I needed and they can check you out right where you stand so there is no having to go wait in line at...