I really feel like I'm overrating them with a one star. But I guess the one star will be for the booking phone call we made when they seem very courteous but I guess that was they were just willing to take our order and credit card number. Because after that it was all downhill, despite the over $500 we spent to rent 7 kayaks.
First of all the guy we talked to wouldn't drop the kayaks off on our beach because there were stairs running to the beach and they were shorthanded supposedly (although later that day when we dropped the car off there were three people there).
So we had to walk a half a mile to the beach where they would drop them off. But that's OK we agreed to that.
However when two of our party of 10 could not make the trip all the way, and the fellow happened to be driving by and saw us with the kayaks on a beach short of our destination, he agreed to drive them back from there although with a snarky comment that, "You know, it's not part of our service agreement", rather than, "Not a problem, I'm heading back anyways." You know, customer friendly
It's obvious that had implications because when I went to bring all the other kayaks back he was dismissive of our entire group and simply said you owe me 20 bucks for picking up the other two kayaks.
This only a microcosm of the experience with them. Very high prices, $70 for kayaks from for the day, with snarky customer treatment. And the only reason I'm writing this is that most all members of our party, unprompted, told me how put off they were by his treatment of all of us.
Really too bad because there's competition in the area and certainly we will be going to Jake's or another group next time we want to do kayaks. Recommendation would be to stay away if you want to have a good experience. However if you want to pay a lot and have a lot of sarcastic service this is your...
Read moreGreat people! Great price! Great experience! We had an opportunity to make the Herring Cove Guided Tour with Kanen and Isaiah from #Ptownaquasports and loved every minute of it. From the moment we walked in the door the staff were friendly - not pushy - and happy and helpful. They chatted with us about the options they offer and quickly set us up for our excursion. The next morning Kanen and Isaiah were right on time (so were our fellow paddlers, fortunately) and Kanen gave us an overview of the area and why it was special - if you've not walked by or seen the cove at low tide, you must do the kayaking and then go look at where you've just been, floating along just above the acre of sea grass and tidal rivers and pools below you. It is as Kanen aptly puts it, "visiting two worlds" in the span of just two hours. We appreciated #Ptownaquasports attitude, most of all - professional, friendly and helpful. Their love for the environment was evident, but never preachy. They shared some history and ecological info without over-guiding the experience. We cannot recommend #Ptownaquasports highly enough. Go. Paddle....
Read moreI've been teaching yoga fitness for two years now out of Yoga East Provincetown. We've have teamed up with Provincetown Aqua sports. Provincetown Aqua sports has brand new kayaks and paddle boards they are also a retail seller for paddle boards here on Cape Cod. The thing I love the most is there centrally located and have a great staff that helps us in the morning get the boards ready our early morning class. Stop in and visit they are centrally located behind the squealing pig on commercial Street. I must say I've lived in Provincetown for a long time .One of my favorite things is getting on a paddleboard or kayak taking off from the Center of town into the Bay and viewing Provincetown...
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