Box Lunch Provincetown — Restaurant in Provincetown

I never got around to writing my review for this place, after my visit here a few months ago, but now here I am.

I was there back in May, with my wife. It was her first time to Cape Cod in general, and she wanted to go to Provincetown. It was an insanely windy day, not too cold if the wind stopped, or you had something to shield you, but it was hard to do anything else.

When we walked in, we weren’t sure if they were still open, as it was past the lunch rush, but the proprietor was very friendly, welcomed us in, and had s nice chat with us.

The menu is fairly extensive, with a lot of different options. It can almost seem overwhelming, to someone that is used to places that just have simple sandwich setups.

I had said I had no idea what I wanted, and she went on the detail what was popular and I chose based on my tastes and such. She also described the lobster rolls to my wife, and she was intrigued by the hot lobster roll, and went with that.

The food was made to order, and it took a few minutes for us to receive our meals, all the while chatting us up, talking about the history of the area, and saying how long she had been in business there, and I commented that perhaps, given the length of time, I may have eaten there as a child when visiting there with my family.

She took the time to ask about my wife and I, h would w we met, when we were in Provincetown, and all that. She genuinely seemed to have an interest, because we were customers. It’s an old mindset, that a lot of places do not have anymore, and I wish there were still places like that around my house.

All in all, very friendly atmosphere, she even let us sit inside to eat, because of how windy it was outside, as she could tell my wife was cold. Definitely will be returning here on any...

I want to express my dissatisfaction and disappointment. So I’ve been waiting to pay for like 5 minutes, one of the employees took my order so It could happen faster, which I’m thankful for, she was so sweet and pretty. The woman who was working at the register at the moment (Jules/Julia/Julie), didn’t even want to look at me because there were other customers who came way after me. So I kept waiting. Then I said can I pay because I’ve been waiting. J. said to me well can you wait in a rude way, pointing that I was on my phone?! Am I not allowed to be on my phone while I’m waiting for my food?! So mean. She took my money in the meanest possible way. I was supposed to get a change but I didn’t because I felt so not welcomed. I left and she kept shouting at me to take my change. I said no, thank you. She threw the money in bad where my food is, which is disgraceful and disgusting. Thanks that she did that, so her employees who are looking scared of her can take something different than her negative energy and sassy attitude.Why am I saying that? Immediately after I payed she went to the sweet girl who took my order, the woman started yelling at the girl but in a silent way, so she could seem “sweet” to the customers. So the conclusion is, appreciate your AMAZING employees and lower your xenophobia especially in a town which is full of foreigners if you want your business to keep growing J (I believe she is the owner of the place).

Thanks, not coming back to Box Lunch, at least the...

Had an absolute horrible experience here. Walked in and was greeted immediately and they made a table for us which was great! Our server was very kind and efficient. However, after putting our food in which we ordered immediately upon sitting down, we had to wait over an hour to get our food. After patiently waiting we saw other tables who got sat after us get their food as we still waited. Our server was very understanding and we recognize it is not her fault, yet, as we were discussing the wait time amongst ourselves and deciding if we wanted to leave, and older blonde lady over heard us and rudely asked us what she wanted us to have her do and that the kitchen was making our order next. Nothing about our interaction was kind with her. She proceeded to stand at our table clearly annoyed as we tried to explain our frustration with the wait. We recognize that it was busy but with limited staff, no host, a continuation of taking orders without prioritizing current customers, and with the long wait we had it was anything but enjoyable. Another customer a few tables away from us got up to complain about the wait time as well so we know it was not just us. She told us she would “take care of our bill” yet as we received it no compensation was made and when we pointed it out she said nothing and simply walked away. Paying for the bill was not an issue but kinder service goes a long away. Extremely disappointed in this place especially after such...