The Cove at La Jolla — Attraction in San Diego

I escaped The Cove after less than one day. After being hospitalized for an accident that resulted in my spine breaking bones, and after being transported on bumpy roads in La Jolla, I arrived at the Cove in a wheelchair, feeling a lot of pain. I was put in a tiny room with another patient. When I arrived, a staff employee named Jennifer came with a pack of tens of documents and a pen. She said the names of each document while holding the form in her hands. She then gave me the pen and pointed to where I had to sign. After signing some documents, I felt like I couldn't continue and told Jennifer that I needed a 20-minute break to rest. Jennifer said that she was busy and that I would not receive medication, and she left. After two hours, she came back, and I signed many papers without knowing what they were about. The only staff that came to the room that day was Jennifer, who looked like she was in a medical position. I asked her a few times to get me a walker, so I could go to the bathroom without falling, and she kept saying "Hold On" and never gave me one. I ate very little and slept very little at night. The next morning, a nurse arrived at my bed and brought me some medications. I asked him what Jennifer's job was, and he said that she was an "administrator" and the "big boss". Several times later, Jennifer appeared, and I asked for a walker again. Each time, she responded by yelling, "Hold on." I am aged 78. I didn't think I would be alive if I stayed in the Cove for more days. With my cellphone, I called Lyft and requested to have transportation at noon to go home. I contacted the Cove reception and requested the Lyft driver to arrive at my room at noon. While several staff members gathered at my room door, a male nurse came into my room, demanding that I sign a document that he held in his hands, without letting me read the document. The document title indicated that I was leaving The Cove against a doctor medical advice. I said that I have not seen or spoken with any doctor at the Cove and I would not sign. The male nurse continued to demand without letting me leave the room. After asking many times, I shouted at the nurse to leave. Patients approached the door of the room. One of the staff instructed the nurse to leave. I went outside the Cove slowly and waited for the Lyft car...

After a hip replacement procedure in March of 2016, I went to the Cove facility in La Jolla for my rehabilitation. I had been there a year and a half earlier for my other hip replacement; however I discovered it had been sold to a new company. The case manager at UCSD Medical Center did not know if any of the same staff was there or not so I took a chance that maybe someone from before would be there. After all, these where people I knew, and most important of all, trusted for my care. I wasn't there ten minutes this time when a nurse came in to discuss medication, and then I inquired about who was still there. It turned out that probably 80 percent of the same staff was still there, and almost everyone in the rehab department including the director! This was on a Saturday afternoon. Well, the first thing Monday morning turned into a big family reunion, without the crazy uncle and the cousins wanted in three states!! I think everyone was as happy to see me as I was to see them! The rehab gym was upgraded with all new and better equipment and the training was the finest available. Also, the first full day, the administration staff came by to introduce themselves and make sure I had everything I needed and answer any questions. They knew more about me than I did! The entire time I was in residence, there was a steady stream of professional staffers stopping by to say hello and make sure I was satisfied with everything. Everyone there, including housekeeping and the activities crew had amazing attitudes that was absolutely contagious. All of the patients, including myself, where at The Cove for rehab which makes it different from other post-acute centers. For this reason it was only natural to build friendships with the others, not only while there but even after discharging. My stay at The Cove was much more than a grand experience, it was an adventure! It has a resort atmosphere, extremely clean, comfortable and great food service. The only thing missing was the pool and the golf...

If I could give it zero stars I would. I stayed there in 2016 after a knee replacement. The worst experience ever. The food was nasty. The staff was unprofessional. I stayed there to be able to do physical therapy. In 10 days ,I had 4 sessions. I even went to the physical therapy room and was told therapist went home at lunch and didn't come back. The tripled my pain medication despite my request to her off and switch to just ibuprofen.(my doctor approved stopping) One night I was asleep when nurse brought my medication. They left it on the table. Next morning they put new meds in same cup. That's six Oxy contin and six Oxy codone. They could have OD'd me. The night before I got up to go to the restroom and across the courtyard aaw a patient had fallen out of bed and was between bed and glass door. Luckily my friend was visiting. Nurse's s station was right outside this patients room and they didn't even hear her yelling.Too busy socializing. I called my doctor on Sunday and asked to be released. She callled to have me released. They refused. She had to come to the Cove in order to get me out of there. Thank God she did. I went home and cold turkey quit the meds. I honestly lost a week of my life I don't remember clearly. Wouldn't put my worst enemy here. I spoke to administrator and she said she wanted to speak with me more about situation. She...