Downtown Centre Cinemas — Attraction in San Luis Obispo

The staff at this theater honestly deserve a medal. We saw the Minecraft movie, and while most of the crowd was just there to have fun (air horns, confetti, cheering—it was a unexpected blast), three older teens near us were incredibly disruptive. They screamed curse words, blasted music mid-movie, spit on people (and then tried to fight them), and even threw soda. It could’ve ruined the night, but the staff handled it so well.

They gave fair warnings from the start (at check-in and again before the movie) and when things escalated, they addressed only the ones causing issues. One employee (wearing blue in photo) in particular stayed calm and professional, even while being yelled/cursed at and getting stuff thrown on him. He really didn’t deserve that and handled it with impressive grace.

After the movie, the staff cleaned up everything: confetti, popcorn, spilled drinks, without complaint and were still thanking us for coming. I couldn’t believe how kind they were considering what they'd just dealt with. They let people celebrate (within reason) without punishing the whole group, and I’m genuinely so grateful. They went above and beyond to make sure the respectful guests had a great time & even tho I got soda on me and a popcorn bucket to the head, I’ll truly never forget seeing the Minecraft movie here. It was epic. Give those...

Been going to this theater for years now. Nothing special, but it is in a great location. It has been serviceable until what happened today. I will likely not come back.

I went to the 2:15 showing of Gladiator 2. Things were going well until upon returning to my seat after getting some salt for the popcorn, there was a DOG in-front of my seat….. a poodle to be exact. Throughout the course of the movie the poodle tried to come up on my seat and lick me, had a full on freakout that disturbed many other patrons, smelled awful, and was going underneath our seats….. I’ve never heard of a movie theater that allows dogs into it. I understand if it was a service dog, but this was an untrained personal pet. You’d think the theater would require them to sit in a specific area, but no, they were allowed to sit wherever and do whatever they wanted. I would’ve rather saved my money and rented the film at home.

The biggest bummer was it completely distracted me for most of the film. I’d recommend going elsewhere for movies. Do better Downtown...

I went today to the movie theaters, and when the movies finished I went to go eat at the habit and after I had to go to the bathroom really bad and the bathrooms at habit were closed. At the time I was with my friend and we went to go ask if we can use the bathroom there and the lady at the front desk gave us a really dirty like weird look. And as soon as you enter the bathroom it smelt like mariguana and I was telling my friend it stinks and as soon as I was gonna sit on the toilet the front desk lady came yelling at us accusing us of smoking reminder we’re 13 year olds boys in elementary, and she literally came in the whole men’s bathroom and she was yelling at us that she was gonna call security and I emptied out my pockets and showed her I had nothing but she would not look at my pockets. All she would say is to get out and that we’re lying straight to her face also my friend emptied out his pockets really bad service this Movie theater was my fav too. This all happened on 6/04/23...