Tahoe Cruises /Spirit of Tahoe / Safari Rose — Attraction in South Lake Tahoe

We did the sunset cruise. The evening of our cruise It called for rain so Ibcalled to see if they were canceling. They said they anticipated it would be a beautiful night. The negligence of this company was unbelievable. As soon as we took off it was obvious that the water was going to be extremely choppy. They could have and should have turned around or better yet offered us our money back if we chose not to go on the first place. Once it got choppy people could not walk without possibility of falling. People had to assist eqch other when moving . Many of the people on this boat were elderly expecting a nice peacful and calm sunset ride. That is certainly not what they got. People were getting soaked through the opening in the windows from how severely rocked back and forth we were in the water. Windows had to stay somewhat opened to keep it from getting too hot and to allow people getting sick, air . How this one gentleman didn't get swept off the boat is beyond me. He had walked to the front of the boat possibly searching for the bathroom, and just as he was walking back into the belly of the boat the boat broke to the right and this huge wave of water poured over top of him and he was soaked from head to toe. I truly believe had he not been holding the door knob he may have been swept off. People were puking all around me. Even the crew had difficulty walking around the boat. I found myself praying to get back in alive. We saw no sunset as it was pouring rain. Of course I requested a refund but was given a voucher for a future trip. We live no where near Lake Tahoe and do not expect to return. So that was a waste of $200. You would be better off buying the tickets the day of the event to ensure that there is no rain in the day. I was just so surprised that they would rather place individuals in danger than to use common sense and return to dock. Worst and scariest event I have ever...

Booked a Safari Rose sunset cruise for a (very rare) weekend getaway from work and kids. We got 3 emails confirming our cruise and saying not to be late. Not one confirmation that the complimentary shuttle was going to get us. No call or email from the driver. No contact info for the driver. Just a note that says "the driver has our number". 45 minutes of standing curbside at the Hardrock (at the shuttle pick up, 1 hour before departure- as directed). Called every phone number we could find and got some lousy, generic message system where you can push a button for your boat and get nobody. Grabbed an Uber in a last minute panic, not a clue where we are going besides Ski-Run Marina. And the damn Uber driver takes us to the wrong marina (the driver- Doyle said he was buddy's with the captain and new exactly where to take us). So on the way, our long lost shuttle driver Bill calls me and explains that another party was 1/2 hour late. So here is the problem Bill, was your phone broken for that 1/2 hour? Did you have so many clients to pick up that you couldn't confirm or report to us? And then amazingly, the office communication was excellent AFTER we missed the boat. The lady very nicely refunded my money but of course nothing was her fault because she never got my messages. And nothing was Bill's fault because another party held him up. Well guess what Bill and nice lady... your failure to communicate proved your incompetence, messed up my night with the wife, wasted my time, wasted my money, cost your outfit 2 empty seats, and earned your entire staff some well deserved 1 star...

Outstanding cruise! We loved this cruise so much! The boat is very nice with comfortable spaces inside and out. They had cozy, clean blankets to wrap around you when the weather is chilly and free unlimited coffee that was actually good. The lunch was EXCELLENT and plentiful. On the day we traveled, they had barbeque pork sliders, delicious fancy chicken salad, croissants, beautiful fresh fruit, grilled vegetables prepared perfectly/not overly seasoned, rice pilaf and brownies for dessert. We did not expect the quality of food we received. It was served in a sanitary manner that also exceeded our expectations. (We are admitted germaphobes and we enjoyed the food without a moment's hesitation). All that on beautiful Lake Tahoe would make this cruise worth your time and money but when you throw in the fun and personable crew, this cruise definitely becomes a "DO NOT MISS" experience while in Lake Tahoe. All the crew members were knowledgeable, professional, funny and attentive to the passengers. They were available for questions and just super involved and present but not at all intrusive or overbearing. We started out disappointed that a private boat we wanted for our Lake Tahoe cruise wasn't available but we quickly became thrilled for how things worked out. There is no way it could have topped the Safari Rose. Highly recommend...