SamsBeauty Warehouse — Attraction in Stickney Township

Subject: Outstanding Customer Service Experience with Anquil

Dear Manager,

I’m writing to share my recent experience at Sam’s Beauty Supply on November 4. I visited your store with a few friends, and we were initially disappointed by an interaction with an employee named Marla, who was not particularly helpful or engaged in assisting us.

This left us feeling frustrated and ready to leave.

However, a young lady named Anquil stepped in and completely changed our experience for the better. She took the time to explain the different types of wigs available, which was invaluable as we were uncertain about what we wanted.

She also suggested products to help keep the wigs in excellent condition.

Her genuine care and commitment to helping us find exactly what we needed made a significant impact.

As seniors, we sometimes find it difficult to navigate large stores, so having someone like Anquil who was willing to guide us personally was refreshing.

Her thoughtful and attentive service encouraged us to make a substantial purchase, something we likely would not have done otherwise.

Employees like Anquil are truly what makes customers want to return. Her exceptional service has given us a reason to come back, and we look forward to seeing her again.

Thank you for recognizing the hard work of dedicated team members like...

👋🏻 Hey fellow Google Maps users! ☺️ I went to the SamsBeauty Warehouse on Monday, May 6, 2024, at the Bedford Park location to see what the newest SamsBeauty Warehouse location had in stock. I took my bestie with me and this was her first time coming here. I’ve been to the Melrose Park location a few times, but the Bedford Park location is definitely way bigger.

💄💇🏻‍♀️🪮💈🧼 Items: They had a great & huge selection of various items. From makeup to accessories like keychains. They have a beauty bar dedicated to makeup, nails, and even jewerly. Around the wall were wigs and they a HUGE selection. Maybe one day I’ll buy a wig. 😂

⭐️ Customer Service: May I say that one of the new employees, Sheila, the cashier/sales associate that checked me out was super sweet. She deserves a raise stat. Sheila, I’ll probably be seeing you more often since this location is closer to me. 😂💖

🛍️ Overall Experience: Overall, I had an amazing visit at this new location. Lots of great options to choose from, a huge $1 section, & the employees (at least the ones that I interacted with were super sweet & friendly). I definitely plan on coming back soon.

💌 I hope this review helps this SamsBeauty Warehouse location & its current and future customers.

Have an...

I go in here often because they pretty much have everything I need when I need it and can sometimes have sales on things like braiding gel or shine-n-jam, which I use often. However, they are always eager to follow you around but not eager to help. On the other hand, if I say I don’t need help, they still following me. Like ma’am/sir I’m pretty sure you all have surveillance and the last thing I’m looking to do is lose my freedom over some warehouse products with no English writing on them. Also, too much going on in the front of the store from the fake perfume , to the hello kitty things everywhere, it’s just overwhelming, I wish they would switch it up sometimes or be a little more welcoming when you come in, it’s a warehouse, it doesn’t have to look all cluttered in the front like that. I’ve only had or one employees sincerely help me and one was in the wig department. I am a “go down every aisle to see if I need something “ kind of woman, so following me ain’t gone do nothing but piss me off and make me go right back to Rose Beauty on 87th and Cicero. They...