Potbelly — Restaurant in Lake Township

After a debate between either Potbelly Sandwich Shop or Panera Bread among me and my colleagues, Potbelly became our option and later one of our ordering trends for lunch. I believe Potbelly was the first ever Chicago restaurant I ever ate at while visiting the city back in 2008. Since then, I have seen them scattered throughout the city, but rarely had the interest in eating at any of them. Most of that was because I was not that familiar with its menu, but while ordering with my colleagues it gave me the chance to explore its menu online.

I love the ordering online method because it allows you to put together the toppings yourself, as well as watching the calories grow as you add certain items. Its beneficial if you are that person that avidly tracks calories. And with the ordering online method by the time I make it to the store my order is complete, and all I simply do is pick it up and leave, like a boss! Hehe.

While picking up our order, I was intrigued by its inner restaurant interior which has an old-fashioned feel to it. And I took interest in its antique Oakland cast iron stove by Wehrle Co, which sat by the fountain drink station.

The menu consists of several sandwiches, salads, sides, soups, desserts, shakes, smoothies, beverages, and breakfast options. And as I share this review other than ordering with my colleagues, I have ordered here on two separate occasions, with the first order being the peanut butter & jelly sandwich and a uptown salad which the interest in the uptown salad stemmed from my colleagues ordering it a few times. And on a later date, I ordered the pizza sandwich. During each visit, each of my ordered items were equally delicious.

The parking at this location is not bad! It coincides with the amount of seating it has inside.

In closing, I say that for the time being my individual experiences with this location, as well as with my colleagues have been nothing less than great. And any discrepancies with our orders were respectfully corrected and replaced, which is always sits well with me. I most definitely...

usually i come here and have no problems, but recently the meat on the sandwiches are getting smaller, soup is getting colder and the employees are ridiculous! i went there yesterday asked for a wreck with everything, jessie "accommodated" me or so i thought. when i bit into the sandwich it was dry and hard. the bread literally cut the roof of my mouth! Went back in there and told them the sandwich had nothing on there so another employee asked did i want the sandwich re-made, i said yes. I asked were they downsizing the meat because i taste all bread and she had this disgusting attitude as if she was the one who got the improper food. she had the audacity to try to argue with me about the dry and hard sandwich they gave me, it was hilarious because "the customer is always right?" right! they just really went down. no wonder its always so empty and those sandwiches are not cheap for an employee to make it without regard like that....

There was a Rude Hispanic tall blond it girl in the register - I ordered online to get my order picked up .. as I walked in I asked my for order the latina blonde girl gave it to me so rudely I asked for my shakes she’s like they are in the bag , and turned her back on me, as I walked out to my car to review my order I saw it was wrong . Which the sticker place in the sub says exactly how it should be . So I proceeded back into the restaurant , skinny tall Latina blonde took it gave it to the other short Latina both giggle and started to re do it. I asked her nicely please make sure it has extra meat I paid for extra. Her response was like yeah I know. Handed it back to me...