The resort parking is a nightmare and even the Uber driver had difficulty in dropping us off at the door due to the tiny amount of driveway space. Two cars can’t be in the door area at the same time… it is so small! The seemed nice and helpful, no complaints there. They had tea and cucumber water available in the lobby all the time for guest use due to the heat and humidity of the area. Getting to the room took some time and effort… you could wait for 20 min, hoping one of the 3 elevators would show up - or take the stairs. Not sure why the elevators were so ridiculously slow but it was often faster to get our steps in on the stairs than wait for the elevator. The room was nice and spacious - except the bathroom. The sink was right behind the door, the commode literally to the left of the sink… then the shower (rainfall head) and bathtub shared the remaining 1/2 of the bathroom but were two separate pieces. There is a 1/2 wall of glass for the shower but it was insufficient to handle the splash from the rainfall shower head and we ended up with a puddle on the bathroom floor which took a full day and several towels before disappearing. The bed left a lot to be desired as it was weirdly lumpy, slightly hard, and very low set. My husband and I are both tall (6’5” & 5’10”) so getting up in the morning was a bit of a chore. It was maybe 12” off the ground… not ideal if you have creaky parts or old sports injuries. We didn’t go down to the beach since it was a work conference that we were completing but the view was nice off the balcony and veranda. The hotel catered our conference but I do not recommend eating there… they have a restaurant on-site, however, if you like eating - find someplace else or use Uber eats. Also, the “bartender” knew the basics of making adult beverages - add ice, a mixer liquid and alcohol. The precise amounts of said parts are irrelevant and, 3 attempts later, we left the bar with a couple very burned beverages. My husband requested a Vodka/Cranberry… he ended up with a rocks glass of 3/4 Vodka, 3 cubes of ice, and a hint of Cranberry to color the vodka pink. I braved a Tequila Sunrise… it was a rocks glass of 1/2 Tequila, 5 cubes of ice, and a splash of orange - no grenadine. He offered cranberry to give the red color, but I declined… not the same. This was the 3 attempt for each of us and we ended up not being able to drink the beverages. I blame the hotel for putting someone who was clearly unqualified in the position and felt bad for the kid because he was trying, he just didn’t know what he was doing. The other thing we noticed was that the building appears to have been upgraded recently but some of the revisions are not working out. The paneling on the wall is falling off random places; there were lights in the ceiling that were missing covers; drywall was missing in some of the hallways and rooms. Oh, and 1/2 of their A/C units were not working consistently and repairs couldn’t be completed until after we were leaving. It makes for a hot conference room when there are only 4 floor fans running. In all, we decided that we will not be back… the overall experience was mediocre at best and, had we covered the cost, there would have been a lot more complaining to staff about the circumstances.