Riva Row Boat House — Attraction in The Woodlands

My kids and I went here last Saturday and a nice experience in the water, however when we returned, one of the staff members went to tie up the hydro bike which still had all of our stuff in the little bin on top, he stepped onto it with both feet on one side (by working there he should have known it would have flipped over) and the whole bike flipped over with my 13 yo son still standing there bc he had just gotten off of it while my daughter and we’re putting our life vests away and as soon as I saw it happen I ran over there to make sure my son was ok and to turn the bike over to get our stuff out bc it was filling with water and had our phones and my brand new purse in it while the staff member who flipped it over stood there and do NOTHING and actually laughed about it so at this point I’m trying to flip it back over and my son tries to help me and no one came over to help us so I had yell for someone to come help us flip this bike back over, we’ll at this point all of our stuff was already soaking wet and one guy finally came over to help us and he NEVER even apologized while I had to sit ther for 45 minutes pulling all of our wet stuff out and my brand new purse was ruined bc even though I dried it out, the smell from the water is so awful I can’t get it out. Not even a manager or anyone came to check on us or apologize for ruining our stuff. I was very disappointed in how they handled this situation. My kids who Never would want me to complain were saying “mom you need to have them do something about that”. Very poor negligence and let’s not even mention the fact that when it happened, my son could have been very badly hurt by the way it happened when it flipped. I’m absolutely appalled that they didn’t even attempt to help us or apologize for their...

A single kayak costs $15 for 1hr. And you can bring your dog with you! They also supply life vests for humans and dogs. However, The wait in line can be long (maybe about 30 mins on a busy day) since there's only 1 person at the window. So just be patient standing in line, and if you bring your dog, furball has to be patient too :-) There are staff members by the dock who will help you get into and out of the kayak so you won't have to worry about falling into the water. Bring a photo ID with you to present to them, and some water - you'll need it after an hour of kayaking on a sunny day.

Another thing to note is that the kayaks and life vests look worn out since they've been used a lot but it'll do the job of keeping you afloat as long as you don't mind the mildew. For $15 it wasn't a big deal for me.

The lake had a bit of a current while I was there since it was a windy day. I enjoyed kayaking here and the scenery of the woodlands area. I saw some wildlife, lots of trees, construction, buildings and lakefront properties. Just be ready to have fun and tire...

Very dishonest place. The swan we rented was very slow to the point I thought it was broken. Other swans were blowing right past us at 10 times the speed with less effort. We were peddling hard and it was barely moving. It was terrible. I called Riva Row Boat House from the waterway informing them that our swan wasn't working properly and turned around to take it back. It was torture, The manager would not refund the $38 for 2 hours that I had paid. We had it for 30 excruciating minutes. He said he was aware that some swans were much slower than others. The difference between our swan and others passing us was night and day. I would not be complaining otherwise. Not acceptable! They don't care if you have a good experience or not. Very disappointing. I would've considered a gift card to come back instead of a refund, but the manager Ed was so arrogant and saw no wrong in this situation. I don't ever want to go back to there again. Consider yourself warned about swan...