Lush Cosmetics Walt Whitman — Attraction in Town of Huntington

I always have a great experience shopping at the Lush in Walt Whitman Mall, but my visit yesterday was exceptional. Gaelen (apologies if I’m misspelling her name) noticed me browsing, and when I mentioned I was shopping for my friend’s birthday, she went above and beyond to help me find the perfect gift. I really appreciated her assistance, especially since I hate shopping—particularly at the mall 😩 I usually feel stressed & awkward, and try to get in and out as quickly as possible.

Gaelen was incredibly sweet and helpful, and she made the whole experience so much more enjoyable. Not only did she make sure I found the right gift for my friend, but she also gave me complimentary samples of a new scent and an old fave—so I didn’t leave without treating myself, too!

As someone who has worked in customer service (and/or with patients) for most of my life, I fully understand and appreciate how much of a difference it makes when a worker is genuinely friendly and truly wants to help. Service like this is really rare these days. Thank you,...

I have been shopping at this location for years and never realized how great the team actually is. As a doctor, self care is extremely important and every couple of weeks I go in to pick up the essentials and then some. I always feel welcomed and taken care of. Everyone in there is so welcoming and helpful. I never feel like they are trying to push product on me but they’re always available whenever I have questions.

I obviously love the products as well and currently have a Sleepy obsession. I never realized how much the team actually cares and the fact that they go the extra mile to give samples makes a difference. It’s a nice little surprise when you’re unpacking your goodies.

Thank you for always taking care of me! The products are wonderful but the team at Walt Whitman Mall is the main reason I shop...

As an occasional shopper here, I stopped in with the intention of just buying a gift for my friend but left with so much more. Alex was so personable and kind, it felt like she was a host welcoming everyone into the store. Alex helped me put together a skincare box and was so thorough when explaining what works best for my skin needs. I am not too knowledgeable about skincare and aware that I could have easily been mislead or upsold, but I truly feel like I left the store with a routine that is perfect for me. The store was out of the face mask I chose for my set and Alex did her best to find a replacement. As someone who works in customer service, I’m truly impressed at her thoughtfulness and care. It is evident she cares about what she does. I will be back to update her on my...