Worst customer service experience I've ever seen and I work in customer service every day. The cashiers were trying to be helpful although the situation called for a manager after 3 different supervisors or managers came over mind you not one of them looked at me shook my hand apologized made eye contact or displayed and kind of professionalism they called over a man who I thought would be the general manager or something of sicnificence and would be the one to control the situation and resolve the issue. That was not the case I expected him to shake my hand ask me how he could help maybe take some accountability and offer a solution. No what he did was extremely out of line and very concerning to me. He verbally assaulted me Intimated and bullied me to the point that I was fearful of what he was going to do. He did not maintain the situation he escalated it causing a huge scene even the other employees seemed scared of him. I'm not unreasonable I understood that the employee made a mistake and there wasn't anything they could do to fix it right then. But I knew they could atleast offer a sencier apology and offer something to make it right. That's all I was looking for was some accountability and remorse. I thought they valued their customers. I have had alot if traing in relation management problem solving customer support and complaint handling I only hope everyone involved learned something from this experience and that target will offer some support to their managers in giving them the training and tools they need to better accommodate their guests. It is a competitive market out there you gave to take care of your people. There was one lady I believe a lead or something I wish I would of remembered her name. She was the only one who displayed concern tool responsibility and tried to reach out to me as I was leaving. She needs a promotions and should be handling guest satisfaction. She will build sales and maximize profits. The others they are losing business for your stores. I will take my business somewhere else from now on. I spend way to much money to be treated...
Read moreAs a devoted fan of heroism and justice, I entered Target with high hopes, eager to find gear and merchandise to inspire my journey towards becoming the greatest hero. Alas, what awaited me within those hallowed halls was nothing short of a quirkless nightmare.
My quest began in the toy section, where I sought to procure action figures of my idol, All Might, and other beloved heroes of UA High. To my dismay, the selection was paltry, lacking variety and depth. Where were the symbols of hope and courage that could ignite the hearts of aspiring heroes? Disheartened but undeterred, I pressed on, hoping to find solace in the realm of apparel.
However, my hopes were swiftly dashed as I navigated through the maze of aisles, each one more chaotic and disorganized than the last. The hero-themed clothing section was practically nonexistent, leaving me bereft of the symbols of heroism I longed to wear proudly. Instead, I found myself surrounded by a sea of mundane attire, devoid of the spirit and inspiration I sought.
Undeterred, I ventured forth to the stationery department, hoping to find notebooks and school supplies adorned with the emblems of UA High and other prestigious hero academies. Yet again, I was met with disappointment. The shelves were barren, devoid of any semblance of heroism, leaving me with naught but generic stationery that failed to capture the essence of my aspirations.
As I exited the store, my heart heavy with disillusionment, I couldn't help but reflect on the missed opportunity. Target had the potential to be a beacon of inspiration for aspiring heroes like myself, a place where dreams could take flight and the spirit of heroism could flourish. Instead, it fell short, leaving me feeling powerless and disheartened.
In conclusion, my journey at Target was not one of triumph or fulfillment but rather a sobering reminder of the importance of staying true to one's ideals. Until Target embraces the spirit of heroism and justice in its offerings, I cannot in good conscience recommend it to my fellow...
Read moreWent in purchasing home goods for a guest bedroom. Total was $169.77. Cashier was new and in training. The guest ahead of me had trouble with his transaction. That should have been my clue to go to another register. I had already been waiting in line for 20 minutes at that point. Finally it's my turn. All the items were rung up and I insert my debit card. We get an alert to run the card again. This happened three times before they suspended my transaction. I get an alert on my phone that my card was charged. Sure enough the transaction had gone thru as a debit. But there was no receipt. After an hour trying to figure it out, target tells me the transaction didn't show up and I'll have to pay for it again. I got my bank on the phone who provided a transaction ID and an approval code which was time stamped. Target tells me they'll have to have their asset management person research the charge and they will call me. I had to leave the store empty handed. Even tho my bank confirmed the charge went through. They never called. The charge was never returned. I had to dispute the charge through my bank and the funds won't be returned for another 14 days after the investigation is complete. I'm beyond angry with target for their lack of follow through and care, or even willingness to provide an explanation. They were perfectly content to take my money and allow me to walk out without the items I paid for. Horrible customer care in their service department. I won't...
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