I have always loved Pizza Hut since I was a kid. My all time favorite pizza. Food did not disappoint. We tried to order drinks and was told their fountain machine was out of order. I was slightly disappointed but got a bit upset when the families behind us had no problem using the machine as we drank out of the 2 liters that we ordered instead. This part isn't a complaint but more informative about the lack of knowledge and experience of the staff. They wanted to make sure that we knew it was going to be 45 minutes to an hour for our food. Almost a deterrent from staying to eat. It was 15 to 20 minutes before our food was served. We hadn't even started scooping when the bus boy asked if we had dishes we could clear. 2 minutes into eating, another young man asked if we wanted boxes. My father-in-law got up to order another 2 liter, and the bus boy came running for his plate. Again, 5 minutes into eating. Unknowledgable and untrained staff. Almost to the point we felt unwelcome. Not sure I will eat in again,...
Read moreI'll e honest... I was about to give this company 1 star due to my previous order being messed up. I received fries that were soggy and chicken that was not up to my standard..
However when I called them they were polite and they fixed my order immediately and had it sent out within a hr or less..
When I received my fixed order. The fries were perfect (came with ketchup this time) and the chicken were all perfectly cooked right.
So.. Thanks management! And team for the time...
Read moreI selected a $25.99 boxed meal deal, and yet, by making my selections that it comes with, before tax in the cart the price now is $37.99. Why am I charged $12 more for making no changes and only making my selections that the deal comes with? On top of that, there is no telephone to call to ask the question and place an order...
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