T.J. Maxx — Attraction in West Palm Beach

TBH T.J.Maxx is seriously one of my favorite places to shop. Every time I go in, I feel like I’m on a mini treasure hunt. You just never know what you’re going to find. One day it’s designer skincare for half the price, the next it’s a super cute throw blanket I didn’t know I needed but now can’t imagine my couch without. I literally love that they carry so many name brands—like, actual brands I’d never pay full price for at the mall—but here it’s actually affordable. Just the other week I grabbed a Steve Madden bag for like 40 bucks, and it looks like something out of Nordstrom. The store is usually clean and organized (for the most part… I mean, it is a discount store so sometimes you have to dig a little, but that’s kind of the fun of it). I also love their home section. It’s dangerous. I’ve walked in for socks and walked out with an entire cart of candles, bath towels, and dog toys.Staff is always super chill and helpful, especially if you ask about markdowns or returns. I had to return a pair of shoes once and it was quick and no questions asked.All in all, if you like good deals, cute stuff, and don’t mind browsing around a bit, T.J.Maxx is 100 percent worth the visit. I always walk out with a bag (or three) and...

D’Andrea, the ops mgr (laughable), is not only incompetent, she is rude. Go in for a return W RECEIPT pretends to not know how to do it because “survey number was cut off the bottom” and proceeds to get on a 20 MIN phone call only to tell us our only option is store credit. (Ugh no D’Andrea- THIS long-time TJ Maxx customer knows better). It wasnt until I pushed back that she miraculously knew how to process the return to our card. TJ Maxx is seriously off if this is the type of person they have running the show. She chose to be difficult for no reason at all until my inquiry - “so TJ Maxx gives us an incomplete receipt and now we forfeit our right to a proper return despite all of the other pertinent information on the receipt?” And all of a sudden she grew a brain and processed the return in NO TIME. Why? Why chose to provide DIS-customer service? Does she not get paid enough to care? Poor form D’Andrea- leave your misery at home, it has no place at work. TJ Maxx corporate needs to tighten up and regulate on their...

The rudest most unprofessional Spanish lady that's always answering the phone has a very NASTY attitude someone named Louise or Lewis called me and left a voice-mail pertaining to employment I have been calling for the past few days the rude lady answers then when I ask for him she gets an attitude and yells WHO DO YOU WANT TO SPEAK TO then when I calmly tell her she gets an even bigger attitude and says he's not in I know she's lying I called yesterday around 3 and she had the same attitude after I asked for him and then told me to hold on then got back on the line and said he's not in that's ridiculously sad and rude maybe she doesn't want him hiring anyone but he reached out to me I will stop calling I really don't understand why she even works there with customers with that nasty unprofessional attitude it's strange he's never there after told me the next day after I returned his call in the morning she said he'd be in after 2 I've been calling all week so you mean to tell me he asked me to return the call and...