We wife and I attended the Lingering Spirits of the Williamsburg Winery for the first night of the event. We enjoy ghost tours and the winery as well and thought it would be the perfect event for us. While waiting for the tour to start, the tour guide said to my wife "You look so serious, you look scary, you’re scaring me a bit.” My wife replied, "well that was rude," with a nervous and shocked smile. The tour guide replied "there, that's better." We were both shocked and left feeling very uncomfortable by the event. We paid $80 per person for the tour and did not want to leave and waste our money. After the tour, we sent a message to the company and were told that the owner would be reaching out to us with a response. This was her text response.

This is Angela with the ghost tour. You are welcome to call me if you want to talk about last night but I know you are a plant from our competition and y’all ALWAYS do this with all our opening nights on new products and I will not comply this time!!! Don’t ever try to bash my employees to me!!! They are unbelievably remarkable and everyone should be so lucky to have the employees I have!! How about starting your own product with your own ideas and just doing a good job instead of trolling me!! Stay away from my employees and trying to scare them or threaten them!!! Write your review!! We don’t care anymore.

My wife is a nurse, and I am a personal trainer and do not work for another ghost tour company. I called Angela and was instantly met with accusations of being from a rival ghost tour company, that we were plants and that we should have left if we were so upset. She also said we should have said something to a staff member there, which were only the winery employees with no association to the tour company. I explained to her that we were not and she would not listen. If we had left, and sent a message about the staff member, I have a strong feeling she would have denied it happened and still not refunded our money, or still accused us of being a plant that just wanted to bash the company. In regards to the tour itself, it had very little to do with stories that actually occurred on the winery grounds. We are long term patrons of the winery, and this is in no way a reference to the quality of the winery itself.