Liberty Ice Pavilion — Local services in Williamsburg

Came to this place twice the first time the two staff members were super nice. The second time not so much I didn’t feel safe with the staff quickly skating around me about to run into me. The owner I think told a lady and my friend a staff member would help them learn little did we know that turned out to be a lie they didn’t really help. The only time they came over was when I was with my friend the staff member tried to make a joke to my friend and told her not to trust me I don’t care if he was joking it was my friends first time Ice skating and unlike the staff member I was trying to help my friend, wouldn’t recommend coming if you are a beginner adult ice skater. At one point I was getting overheated so I removed my jacket and the worker made a comment about me stripping very...

Came with our two small children and got patronized for every little thing we did. The staff here have a horrible attitude and couldn’t care less about people spending their hard earned money here.

It was my children’s first time ice skating and it will definitely be there last time at this establishment.

They way these two gentlemen spoke to and about me and my husband was absolutely disgusting. We spoke to the owner about it and he said he would handle it but you know that only goes so far. Even when we left we were being taunted by one of the employees staring us down after we had left and went to the picnic area.

I’m hoping the people that work here will either have a change of heart or find a new job elsewhere.

Awful experience and I hope no one else has to deal with what...

We've gone here twice. Very crowded, not enough room for the amount of people on the ice. I thought this may have been because we went at night. The 2nd time we went, during the day, there were huge puddles of water. Everyone was falling and getting soaked. They should have closed the rink for a short time until the ice solidified. Instead they allowed more people to purchase tickets and skate which caused the ice to get "slushy". Someone fell and knocked my son over and someone's iceskate cut his finger! They seemed more interested in getting him off the ice than if he was actually okay. I understand protocol but they lacked compassion. It seems more like a money market than...