Bullwinkle's — Attraction in Wilsonville

Bullwinkle's has a lot going for it as a party/playtime destination. Unfortunately, price is not one of those things. We were invited as guests to our son's friend's birthday party, and although pizza, cake and beverages were provided by the host parent (plus the two hour table rental, all of which I can't imagine how costly that must have been), entertaining our kiddos, and ourselves, was not an inexpensive enterprise.

I guess it could have been worse. Bullwinkle's sells an unlimited use three-hour pass to all of the major attractions (go carts, bumper boats, zip line, aerial park, mini golf, laser tag, bowling, etc) at $43/person, discounted to $38 if you've already purchased a party package. With three kids in tow, it's still over $100 bucks, but at least they were entertained for the majority of an afternoon. Sadly, this pass does not extend to the arcade games which, if it did, would honestly make it a total bargain. I surmise that this is because many of the games reward tickets that are redeemable for prizes; if those types of games were excluded, and the regular arcade games added, there would be no better entertainment deal in the state.

Not wanting to spend money on additional passes, my wife and I were left mostly to observe, grab a couple of overpriced cocktails from the sports bar inside, and keep our littlest one out of trouble, occasionally grabbing a wristband from a kid chomping down on pizza, and hopping on a quick ride or attraction, but those moments were few and far between.

The food is Chuck E Cheese-tier, and the drinks are light pours for the price; pretty much on-par with my expectations. Food is an afterthought here, and everyone knows it. Bullwinkle's success comes from providing, in all honesty, an exceptional entertainment venue for kids of all ages, on the high end of the acceptable price range, with enough a la carte offerings and attractions to help placate the prudent parents patiently passing the time gnawing on soggy cardboard pizza and sipping...

We spent New Years Eve at bullwinkles during their 21+ event with VIP tickets. During these events, they do a pizza and salad buffet, but unfortunately, they don't do a pizza option for the vegans (either vegan cheese or a cheeseless) and the salad was not well attended so we did not get to eat with everyone else. The buffet was shut down well before the event ended as well, which I did not see clearly defined times, so I did not know what to expect. Attractions are unlimited during the event but it was a bit disappointing to see the screaming eagle shut down at 10pm and the see that not only are the go carts very slow but several left riders stranded without enough power to continue each race. As for the games, you are on your own for purchasing tokens on a card as the arcade is not included with the event. I do understand charging separately for games that give tickets for prizes, but it seems silly to have so many games go unused during the event instead of adding ticketless games to the unlimited option. There were also several games that were not working properly and were not placed out of commission during the event, even after staff was notified. Instead, people were allowed to continue wasting their purchased credits and were required to find a staff member and complain if they wanted their credits back. Probably the worst part was the fact that my wife and I were not allowed to play most games together because all of our credits were on the same card and many games do not allow you to swipe your card more than once every minute. This is an absurd policy and means that if you want to play multi-player games, you are required to buy more than one token package. Some shooters will force you to quit if you die too quickly and can not swipe your card again before the timer runs out, forcing you into failure, restarting the game, and losing your previous credits...

am writing to express my profound disappointment and frustration with the response I received from the management team during a recent visit to your establishment. My son suffered an anaphylaxis episode, and the lack of proper support and urgency shown was alarming.

When we realized we could not locate his epinephrine injector, we immediately requested a first aid kit and asked if an epipen was available on-site. The manager informed us that they did not have one and, even if they did, neither they nor any emergency responders could administer it due to state laws. While I was on the phone with 911, the manager even questioned whether it was necessary for me to make the call.

To make matters worse, when EMTs arrived, the manager was more concerned with "following protocol" and filling out an incident report than ensuring my son received the immediate care he needed. The manager's interruption during the EMTs' efforts to assist was both inappropriate and unnecessary, further compounding an already critical situation.

This experience was not only frustrating but deeply concerning. In a family-oriented environment, especially one where children's safety is a priority, this level of incompetence and lack of compassion is unacceptable. It is essential that your management team receives proper training to handle medical emergencies, and that your facility is equipped with the necessary tools to support guests in critical situations.

I hope you will take this feedback seriously and implement measures to ensure the safety and well-being of all individuals in your care, especially in...