Chestnut Inn — Hotel in Niagara Falls

UPDATE... Our 2nd relaxing & enjoyable Stay... This charming comfortable vintage inn was well worth a return visit. We really enjoyed the cozy lounge with its fireplace to relax, being wonderfully decorated for the holidays. It was so enjoyable to sit and enjoy the warm lights and the atmosphere over a game of chess. With the consistent quality, selection of the breakfast and access to a common kitchenette, the Chestnut Inn is a wonderful home away from home. Thank you Robin (again) for making our 2nd stay so wonderful. We can't wait to return. "

Original... We've had the pleasure of enjoying a wonderful 3 day stay here in October this year and will be in our way back for a second escape from Ajax tomorrow! The Chestnut Inn was a great and lucky discovery given all the confusing clutter of options in Niagara Falls and a perfect choice for us in comparison to any of our previous accommodations in the area over the years. It has an elegant, classic, cozy and relaxing atmosphere with well appointed rooms and a shared kitchen right outside our door, which was great. Particularly enjoyable was the unique extra bed in its own cozy space with its own arch window (where one of us fell asleep a couple of times!). The large cozy covered outside deck in our Classic Triple Queen room was an added bonus. The location is very desirable as it's away from the noise and congestion of Clifton Hill yet only a five minute WEGO ride from all the attractions as the bus stop is directly in front of the property. The Inn provides convenient ample parking spaces included in the cost. We were equally impressed with the awesome hot breakfast, as well as the friendly attentive service. Above all and most memorable was Robin, our host. She was incredibly kind, thoughtful and obliging, going out of her way to make our stay comfortable and relaxing. The Chestnut Inn in now our favorite Niagara Falls destination. Thank you Robin 👍 See...

This place has so much in its favor - the property is beautiful with a WeGo bus stop right in front, breakfast is plentiful and delicious, and Robin, the onsite manager is a gem. Somehow, they manage to mess up on the easier things. For example - they do not provide shampoo - that's right NO SHAMPOO. We flew in and did not have a car so I had my choice of chasing down shampoo - and the nearest place to buy it is 15 minute walk each way, or wash my hair with soap. I took the latter and had filmy, yucky hair all day. I reported this to Robin and she said that the owner has relented and will carry shampoo in the future.

Our room was nice and seemed to have been recently redone. The hair dryer was a wall mount unit that was just sitting in on a shelf in the bathroom. While I could plug it in and use it, the motor dangled in mid air from the nozzle as I dried my hair. How difficult could it be to attach that thing to the wall?

Furthermore, they have a beautiful and inviting pool that is off limit to guests for insurance reasons - buy the insurance for crying out loud! Going on, there is a huge hanging fern directly in front of the entry door, placed so that one is attacked by the fern coming and going AND the chandelier in the dining area is strategically placed so that at least one diner is guaranteed to hit his or her head on it sitting down and standing up. Move the fern and adjust the chandelier! This place clearly has potential but I was left with the impression that the owners are either nitwits or have never visited the...

We've had the pleasure of enjoying a wonderful 3 day stay here in October this year and will be in our way back for a second escape from Ajax for the holidays. The Chestnut Inn was a great and lucky discovery given all the confusing clutter of options in Niagara Falls and a perfect choice for us in comparison to any of our previous accommodations in the area over the years.||It has an elegant, classic, cozy and relaxing atmosphere with well appointed rooms and a shared kitchen right outside our door, which was great. Particularly enjoyable was the unique extra bed in its own cozy space with its own arch window (where one of us fell asleep a couple of times!). The large cozy covered outside deck in our Classic Triple Queen room was an added bonus.|| The location is very desirable as it's away from the noise and congestion of Clifton Hill yet only a five minute WEGO ride from all the attractions as the bus stop is directly in front of the property. The Inn provides convenient ample parking spaces included in the cost. We were equally impressed with the awesome hot breakfast, as well as the friendly attentive service. ||Above all and most memorable was Robin, our host. She was incredibly kind, thoughtful, and obliging, going out of her way to make our stay comfortable and relaxing. The Chestnut Inn in now our favorite Niagara Falls destination. Thank...