Motel 6 Niagara Falls, On – Near The Falls — Hotel in Niagara Falls

This is to notify about the terrible experience, unsafe experience we had at your hotel Mammas in .Just before we entered the room we noticed a pile of garbages, food remains collected outside the room . We refreshed and went out at about 5 pm when Mr. Philip ( the manager ) let us know that there will not be a person available in the reception to open and gave us a pass key to access and enter . We got back to the hotel room at about 2 am and we were taken aback as we still found the trash lying there all rotten . There was a gap under the door and the smell entered the room which left my husband sleepless as it was a bad stink . There was no one on the reception desk or anyone to reach out at that time to ask them to get rid of it|Then the next day , We get ready around 10 am and the trash was still there unattended . It shows how unhealthy and unhygienic the property is maintained .|The other issues we had were as follows : |When we got the room to see that the toilet potty was all yellow stains . Cleaning was done but not fully or neatly . |Lipstick stain at the shower .|The shower nob had only 3 holes with the water jetting in an insane force , if reduced there was hardly any water to wash the lather .||I informed Mr. Philip about all that I had mentioned above . He said he couldn’t see the trash on the blind spot from his camera as he surveys them all the time . Then he saw them & apologised for the mistake and carelessness of his fellow staff . We didn’t sound complaining rather it was a quite gentle suggestion . |||Before making the reservation I was very particular about having a good microwave oven inside my room & they assured me they will have one and we did have one. The rim and the glass plate inside the oven didn’t sit quite well. On 23 July 2023 I tried heating up my food and when I opened the door once it’s done the glass plate slides down along with the container of food I had. I held the hot dish in my left hand and the gliding plate with the right hand . Either ones falling on my leg would have lead to an emergency reaching the 911. I was glad my child wasn’t close to me when this happened . |My husband got really exasperated after this as all this while we were patient & this was like a trigger. Paying 200 $ per night is no joke to such unhealthy and unsafe environment provided to the guests . ||I would seriously never recommend this unsafe and unhygienic place to anyone . My husband always insists me on going for brand chain of hotels , but I always wanted to encourage small group businesses and I was so wrong in choosing Mammas in , that way for giving us such an unpleasant disappointing...

This is to notify about the terrible experience, unsafe experience we had at your hotel Mammas in .Just before we entered the room we noticed a pile of garbages, food remains collected outside the room . We refreshed and went out at about 5 pm when Mr. Philip ( the manager ) let us know that there will not be a person available in the reception to open and gave us a pass key to access and enter . We got back to the hotel room at about 2 am and we were taken aback as we still found the trash lying there all rotten . There was a gap under the door and the smell entered the room which left my husband sleepless as it was a bad stink . There was no one on the reception desk or anyone to reach out at that time to ask them to get rid of it|Then the next day , We get ready around 10 am and the trash was still there unattended . It shows how unhealthy and unhygienic the property is maintained .|The other issues we had were as follows : |When we got the room to see that the toilet potty was all yellow stains . Cleaning was done but not fully or neatly . |Lipstick stain at the shower .|The shower nob had only 3 holes with the water jetting in an insane force , if reduced there was hardly any water to wash the lather .||I informed Mr. Philip about all that I had mentioned above . He said he couldn’t see the trash on the blind spot from his camera as he surveys them all the time . Then he saw them & apologised for the mistake and carelessness of his fellow staff . We didn’t sound complaining rather it was a quite gentle suggestion . |||Before making the reservation I was very particular about having a good microwave oven inside my room & they assured me they will have one and we did have one. The rim and the glass plate inside the oven didn’t sit quite well. On 23 July 2023 I tried heating up my food and when I opened the door once it’s done the glass plate slides down along with the container of food I had. I held the hot dish in my left hand and the gliding plate with the right hand . Either ones falling on my leg would have lead to an emergency reaching the 911. I was glad my child wasn’t close to me when this happened . |My husband got really exasperated after this as all this while we were patient & this was like a trigger. Paying 200 $ per night is no joke to such unhealthy and unsafe environment provided to the guests . ||I would seriously never recommend this unsafe and unhygienic place to anyone . My husband always insists me on going for brand chain of hotels , but I always wanted to encourage small group businesses and I was so wrong in choosing Mammas in , that way for giving us such an unpleasant disappointing...

Location is in a very sketchy rundown area. Heard lots of screaming during the night. Upon checking in our room was not ready so they offered us a downsize even though we paid the full price for a bigger bed. There are no elevators at this location seems pretty old building. The walls and the flooring are very thin. Try to sleep but kept hearing people close their doors or make noise above us or clearly hear people talking in the hallway. The TV was on a desk not even hooked up to the wall and not even at the front of the bed where you could easily view the TV you had to sleep on your side see the screen on a side angle.Even though they are pet friendly, they make you sign a waiver saying that you agree not to leave your pet alone in the room at any time which to me defeats the whole purpose of being pet friendly. The air conditioner kept shutting off three times during the night which was extremely inconvenient considering that the night we stayed there was a heatwave while started to smell heated as though it was going to catch on fire. The ice machine was out of service. This definitely was not worth spending $300 a night for on sale! This experience could of easily cost us between 80 to $90 a night. This is a situation where you definitely feel ripped off. Check in regularly for other hotels or motels is usually around 3:00 p.m. however at this establishment check-in begins at 4:00 so you are already overpaying. We all also started to feel a little itchy after leaving. The conditions of us hearing so much noise both in and out of the building due to the thin walls and flooring and the fact that the AC wasn't working properly, we ended up leaving at midnight and driving home. We didn't even feel safe going to our car due to the area of the motel but we still chanced it anyway wanting to get a proper sleep. And we sure glad we did leave because this rest we got at home was far better than if we chose to stay. We will definitely not be staying at this location in the future especially paying this type of money for the type of building and poor maintenance it has. I'm not sure why there are so many five-star reviews perhaps...