Atacama Backpackers — Hotel in Providencia

At first we stayed at the low cost place. The first night was a bit problematic but the next morning everything got sorted out and we got an apology for the things that went wrong. A special mention should go to Gonzalo, one of the people that works there. He seemed to know the business very well, was very polite, friendly and effective and good company too.||Back to the review, the low cost place was nice and quiet. The room was pretty, the showers hot and the wifi good though only at the common area. We had access to the kitchen at the hostel and breakfast wasn't included.||Then we spent a night at the hostel. We were in a dorm on the first floor, unfortunately with noisy people. Breakfast was included this time and it was very good. The wifi was better than the low cost place. The indoors common area was very nice but the patio was messy due to some work that there was done at the moment. The problem was the noise and even at first floor we could hear the bell ringing every time somebody came back from a night out so the sleep we got wasn't the best.||We did meet great people at this place and they were kind enough to let us spend the whole day there as we had a night bus out...

I booked very last minute, arriving tired and a bit frazzled. The staff was nice at first, moved my room 3 times (at first, seeming to accommodate me, later, seeming to accommodate their ability to sell the room to someone else). What is not up for debate, however, was that I woke in the morning, and noticed blood on the bedding. I turned it, and noticed more than just blood. I told the staff, who asked me to wait a few hours until a manager arrived. When asked if they could call a manager, they did, and acknowledged that the situation was disgusting, and told me nothing could be done- I paid a premium for sleeping under someone else's sex blanket. ||||I am not a traveller who is faint-at-heart. I do not write scandalous or scathing reviews for no reason. I've happily stayed in some humble dwellings in a handful of countries, well aware of cultural differences. But, if a hostel in cosmopolitain Santiago is developed enough to use Booking.com or TripAdvisor, a clean blanket is a reasonable accommodation. There are certainly better...

I booked very last minute, arriving tired and a bit frazzled. The staff was nice at first, moved my room 3 times (at first, seeming to accommodate me, later, seeming to accommodate their ability to sell the room to someone else). What is not up for debate, however, was that I woke in the morning, and noticed blood on the bedding. I turned it, and noticed more than just blood. I told the staff, who asked me to wait a few hours until a manager arrived. When asked if they could call a manager, they did, and acknowledged that the situation was disgusting, and told me nothing could be done- I paid a premium for sleeping under someone else's sex blanket. ||||I am not a traveller who is faint-at-heart. I do not write scandalous or scathing reviews for no reason. I've happily stayed in some humble dwellings in a handful of countries, well aware of cultural differences. But, if a hostel in cosmopolitain Santiago is developed enough to use Booking.com or TripAdvisor, a clean blanket is a reasonable accommodation. There are certainly better...