Not a 4-Star Hotel – More Like a Wedding Venue a chav-tastic paradise.
I honestly don’t understand how this hotel has received so many good reviews. This is not a 4-star resort — more like a wedding-and-party venue where paying guests come second.
Room & Check-In We booked a “garden view” room, which turned out to mean one olive tree and one lime tree directly in front of the balcony — plus a full view of all the surrounding balconies. No actual garden, no privacy. The check-in itself was friendly enough, but the directions were confusing, and we ended up relying on cleaning staff to find the room.
Noise & Weddings From the very first night, our stay was dominated by weddings. The music was so loud it was impossible to relax in the room, even with doors and windows closed. We had been awake since 2am for travel, but when we asked reception what time the music would end, the response was: “11pm is law. Well, it is a wedding.” We were shocked at the lack of consideration for paying guests. Here’s how the week went: Day 1: Wedding until 11pm. Day 2: Wedding until 11pm. Day 3: Wedding until 11pm. Day 4: Wedding until 11pm. Day 5: (Sunday, no weddings allowed by law) – finally, peace. Day 6: Stag party screaming, chanting, banging doors until 1am. Reception only acted after I complained. Day 7: Another wedding and competing loud bar music. We came on holiday to rest, not to be unwilling guests at multiple wedding parties.
Pool & Atmosphere Sunbeds by the pool are “reserved” as early as the night before, so unless you play that game, you’ll never get a spot. The pool atmosphere was chaotic: large groups from wedding parties drinking heavily, shouting, swearing, pushing each other into the pool, and even dancing with cigarettes in hand. Think “Benidorm” rather than a 4-star resort. The quieter grass sunbeds were better, but unfortunately right next to a public promenade — not ideal if you want to relax without worrying about your belongings. By day three, we started renting a car just to escape the hotel during the day. In the evenings, we often went back out until at least 11pm because of the relentless noise.
Rooms & Cleanliness The rooms are very basic and in need of updating. The sofa had stains, the towels were marked, and the beds were uncomfortable. Kitchen equipment was outdated, and basic amenities like flannels were missing. Instead, guests are left with makeup-stained towels. There was an ant infestation downstairs next to our room, which meant ants were coming into our room, there was nothing done to get rid of the ants nest. The patio door of our room did not lock, despite signs on the patio telling you to lock the door, for safety. Photo of my white socks to show how dirty the floor was, these were brand new out of the packet and only worn in the room!
Positives The gardeners deserve recognition. They work incredibly hard to keep the grounds, plants, and communal areas looking beautiful. Unfortunately, this was one of the few highlights.
Final Thoughts This is not a peaceful holiday hotel — it’s a wedding and party venue where guest comfort is clearly secondary. Management only responds to complaints when pushed, and solutions offered (like moving rooms on the one day weddings aren’t allowed) feel disingenuous.
It’s worth noting that Jet2 don’t even sell this hotel — and I...
Read moreWhat an absolutely beautiful hotel - guaranteed to give you lifelong memories and plenty of joy. From the moment we arrived, with an ultra smooth check-in at 2am, to being shown around in a buggy with all our luggage loaded up we knew that this hotel prided itself on hospitality.
The reception is large, ambient and relaxing - it makes for a very pleasant central point.
All the staff are most friendly, courteous and attentive
Pros:
*Being adjacent to the beach is very special - the sunset is absolutely divine. The coastal walk is fantastic - offering a lovely breeze at all times. *The swimming pool is fantastically sized and there is always sufficient space. *The 1 bedroom apartments were a lovely size. The kitchenettes have all required facilities. The furniture was adequate and usable. The beds were comfortable. The air conditioning works very effectively, which is critical. The balconies are a lovely add on. *The beach village environment is just fantastic. It really does feel like being in a community. *The fire show on Friday nights is quite something and a must-see. *The ability to store luggage and have a pre-booked shower room after checking out and before leaving the hotel is absolutely fantastic and much needed in the summer heat. *Location is good - 6 minute walk to the bus stop, which can then take you anywhere in Cyprus. McDonald's a short walk away. Lidl a 20 minute walk if you want to do a big shop. *Able to hire electric scooters at the hotel, which is convenient. *Wifi worked smoothly. *Rooms were cleaned daily - though the level of cleaning was questionable. At least the beds were made and towels changed which was helpful. *The ability to get beach towels from reception at any time was fab - very useful for going on any beach or to the swimming pool. *Shampoos and body washes regularly re-stocked. But no razors or toothbrushes.
Cons:
The breakfast is IDENTICAL every day. Not a single thing changes. That is a bit strange for a 4. The vegetarian options are quite limited. The pastries, cakes, yogurts, fruits, everything is the same day-on-day. This is incredibly repetitive and unfortunate. *There is also a small indoor pool, which during the winter is not particularly looked after. It would be useful to have the lifeguards or staff to try to control the noisier children who were being a nuisance with their balls and inflatables. The lack of discipline meant it was not very pleasant for the smaller kids or those wishing to just swim or relax. *Aside from the fire show, the entertainment is quite poor - bingo is repetitive, live singers are not great. The kids room does not have much going on. *TV channels were an odd mix - very little English speaking channels. *Despite it being self catering, basic items like washing up liquid, scourer, tea towels etc were...
Read moreThe location is great with the complex right on the coastal path and then the beach and sea. We checked in quite late, but the process was efficient and trouble free - we booked the hotel independently. The staff were polite and friendly. Our room was spacious and in reasonable condition - one chair at the dining table was broken and the shaving mirror in the bathroom wasn't usable as it was hanging on by a thread. Most importantly the bed was comfortable and made up with nice linen. We were all inclusive and didn't plan to use the kitchen area, but there was enough flat wear and pans to be able to eat simply in the room if you wanted to. The restaurant was very good and the quality of food on offer was excellent. Eat night of the week has a different country theme so dining was not boring and it was always possible to find something nice to eat. All areas of the rooms and the hotel were very clean. The pool was quite big, but the area around it was packed with sun loungers, tables and chairs, but if this didn't appeal the grass area between the hotel and the sea had plenty of umbrellas and loungers. A fresh water shower nearer to the beach would have been good, but, once you'd climed over the people and loungers, the ones at the side of the pool area were fine. The pool bar offered a good selection of drinks and cocktails with many available as part of the AI option. Snacks were also served here in between meals times for those nearing starvation. There was entertainment most evenings with bingo in several languages. The quality of the entertainment was ok-ish, but I wouldn't expect anything exceptional at this type of resort. The walk along the coastal path to the harbour was nice and safe with good lighting at night. The harbour had a good selection of restaurants, a very good ice-cream parlour, lots of tourist shops selling cheap clothes and the usual toys, mementos and gifts. We went out on a boat trip to see turtles (the one we saw was actually in the harbour) and do some swimming and snorkeling. If you are attending a wedding, check the details of your reservation. The catering and bar for wedding receptions 'are a different company to the hotel's which means your AI band is taken off you for the evening and you have to pay for your drinks. This wasn't made clear when we made our reservation or at check in and did take the shine of events a little. We asked for a discount at check out, only the amount we actually spent on drinks for the evening, but we're told 'It's company policy not to make refunds and I will lose my job if I give you a discount, I agree that charging you for drinks could be handled much better and lots of people complain about this' Our stay at the resort was pleasant, but for the money there are better and we probably...
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