This hotel is incredibly good value for money as it's literally around the corner from the main square of Pilsen. The room we had was the superior double room and it was an exceptional size having wardrobe / storage, sofa, incredibly comfortable bed and TV (no fridge). The bathroom had a bath and separate shower and was a good size as well. The décor of the hotel and the room was beautiful and well thought out, I was really impressed with it. Something to note when booking this hotel, it is a very old building and therefore I believe only the top rooms have air-conditioning (I'm guessing due to the logistics of installing it) and I can confirm that this room did not have air-conditioning. This is will not be an issue if you are used to the heat or stay outside the incredibly hot times and we were ok for 2 of our nights stay but we did struggle with this towards the end as the crazy heat wave started. Another thing to add is that the city tram does stop directly outside the hotel so if you struggle with city noises, you may wish to book one of the upper or back rooms. The hotel did supply ear plugs free of charge which was thoughtful but I didn't feel it was that noisy (although I live in a city so I am accustomed to city sounds). Please also ensure you contact the hotel when booking if you need a parking space as they have limited spaces (less than amount of rooms available) however there is secured parking a 5 minute walk from the hotel which cost 25 euros for 4 days which is really good value for money. Unfortunately, we did have a disappointing experience when it came to breakfast our first morning. Unlike any other hotel I have ever stayed at, we were advised that apart from filter coffee, any other coffee (espressos / latte / cappuccino) was an extra charge. Further to this, the continental breakfast was small, nothing was labelled (I'm sure this is mandatory due to allergies?) and the meats / cheese / yogurt were not kept cool. The meat was starting to discolour and the cheese was sticking to the serving platter. We did go to reception to give our concerns and they did take on board our comments and apologised for this. We were offered any coffee we wanted at no extra cost for the remainder of the stay (that was great thank you! However it should be the normal standard for all guests at a 3 star hotel) and the meats / cheese did appear to be kept cool every day after this. I didn't catch the guy's name who took our feedback however I just want to give a shout out to him as he was very tentative and listened to what we were saying and did his best to help. Overall experience was pretty good and would recommend people consider staying here, if for nothing else than the value for money...
Read moreEntered the hotel through the restaurant door and went up to the first floor to get to the reception. Everything is in a lovely modern decor. Our room was 4 in the front street facing. A set of ear plugs were on the counter! Given it was quite warm and the AC not strong, we did have our window open. The ear plugs were nice to have when the tram started early in the morning. |We had a standard room which was clean and on the small side. The bathroom is modern and also small and so is shower stall. |We ate dinner at the restaurant a delicious sea bass for 2. |Breakfast was downstairs in the restaurant with a cook to order menu for eggs. We enjoyed it. |We came to Pilsen for the Pilsner Urquell tour. Location is not far (20 minutes walking over a bridge and through park) Within close walking distance was the underground tour.|The staff was extremely helpful. Took care of all our needs. Especially when getting directions...
Read moreEntered the hotel through the restaurant door and went up to the first floor to get to the reception. Everything is in a lovely modern decor. Our room was 4 in the front street facing. A set of ear plugs were on the counter! Given it was quite warm and the AC not strong, we did have our window open. The ear plugs were nice to have when the tram started early in the morning. |We had a standard room which was clean and on the small side. The bathroom is modern and also small and so is shower stall. |We ate dinner at the restaurant a delicious sea bass for 2. |Breakfast was downstairs in the restaurant with a cook to order menu for eggs. We enjoyed it. |We came to Pilsen for the Pilsner Urquell tour. Location is not far (20 minutes walking over a bridge and through park) Within close walking distance was the underground tour.|The staff was extremely helpful. Took care of all our needs. Especially when getting directions...
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