The staff were very helpful, friendly, and professional. Receptionists speak English as well. ||||I stayed 3 nights in a room facing the rear courtyard (and the public garden), which was quiet.||They have a bar serving alcohol and non-alcohol beverages in the wooden-decked rear courtyard, from which you can see a large wall painting on the hotel building. They also have a cafe on the street level.||||In the room, a mini-bar is available with bottled Pilsner Urquell (beer), coke, white/red Czech wine, and still/sparkling water. No tea/coffee facility inside of the room.||||A lift is available, but I preferred hiking up and down to my room, as I wanted to enjoy the charming decorations around.||||Lovely 18-19 centuries buildings everywhere in the old town centre, with a lot of beer gardens, and frequent trams going.||||Around the theatres (a few minutes walk from the hotel), there were more restaurants and cafes. ||||You will never run out of choices for dining out or drinking. ||||Some bistro/cafe/restaurants only take cash. There were some cash machines within/around the old town. ||||Many of taxis seem to have a credit card machine with them. I did not have any problem with paying by credit card (mastercard) for taxi ride during the stay in Pilsen/Plzen. ||||From Prague international airport, you can get a taxi with Uber. I took an Uber taxi from Prague airport to Hotel Rous in Plzen, for approximately 48GBP (1385 CZK). But from Hotel Rous in Plzen to Prague airport with non-Uber taxi, it was...
Read moreThe staff were very helpful, friendly, and professional. Receptionists speak English as well. ||||I stayed 3 nights in a room facing the rear courtyard (and the public garden), which was quiet.||They have a bar serving alcohol and non-alcohol beverages in the wooden-decked rear courtyard, from which you can see a large wall painting on the hotel building. They also have a cafe on the street level.||||In the room, a mini-bar is available with bottled Pilsner Urquell (beer), coke, white/red Czech wine, and still/sparkling water. No tea/coffee facility inside of the room.||||A lift is available, but I preferred hiking up and down to my room, as I wanted to enjoy the charming decorations around.||||Lovely 18-19 centuries buildings everywhere in the old town centre, with a lot of beer gardens, and frequent trams going.||||Around the theatres (a few minutes walk from the hotel), there were more restaurants and cafes. ||||You will never run out of choices for dining out or drinking. ||||Some bistro/cafe/restaurants only take cash. There were some cash machines within/around the old town. ||||Many of taxis seem to have a credit card machine with them. I did not have any problem with paying by credit card (mastercard) for taxi ride during the stay in Pilsen/Plzen. ||||From Prague international airport, you can get a taxi with Uber. I took an Uber taxi from Prague airport to Hotel Rous in Plzen, for approximately 48GBP (1385 CZK). But from Hotel Rous in Plzen to Prague airport with non-Uber taxi, it was...
Read moreWe arrived during the heat wave and were horrified to find out the hotel does not have an A/C. Little we knew we were put in the attic room with roof windows. We asked if they had a different room, but was told no. My partner is 6''1' and could not walk around the whole room due to the very low eaves. The lift takes you to the 3rd floor only and then we had to still climb two sets of quite steep stairs into our room. As I am pregnant and in a need of some comfort I did not enjoy this hotel experience at all. Not to even mention little things like missing wooden rails on the banister (in our room as well as in other floors of the hotel). The screws sticking out of the metal cut my hand on the first day. Other little things like no lock inside the bathroom, but placed on the outside of the bathroom left me puzzled. And have I even mentioned there was no shower? Only a small (and very narrow) bath where you could not stand. My partner (6''1') had a great difficulty there! I stay in Pilsen regularly but I am sorry to say I won't be...
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