Fernandina Hotel & Spa — Hotel in Parroquia Puerto Ayora

The hotel is located nearer to the Darwin Research Center than the city center (portcan be reach in 10-15min walking distance) and has a medium-sized swimming pool. WiFi was available by the pool and reception, and partially also in the rooms (not very fast but sufficient to quickly check news for example).||||The staff was friendly but not all conversational in English. The room was spacious, clean, the bed big and the AC working well (no TV). Conveniently, there were electronic outlets on the left and right side of the bed. Two things I didn't appreciate in the room: although clean, the toilet was disgusting as the toilet seat was made of foamed plastic which might have been fluffy to seat on but certainly not the most hygenic option for a toilet. The second thing was that although the building seemed to be of above-average qualitiy in terms of how it was constructed, my room had a small whole in the ceiling's corner which resulted in small geckos hanging on the ceiling.||||The breakfast at the hotel was very...

I can’t even begin to describe the service and hospitality of the staff at this hotel. They were beyond amazing. The people who work the kitchen including the servers and chef were so nice and accommodated my disabled brother. They didn’t make him feel like an outcast but instead were always attentive and kind.

The only downside to this was the driver who pick us up from the airport. Now I do need to make sure I clarify I am not sure if the driver works for the hotel but he did wear a shirt that said the name of the hotel and his van said the same.This guy was terrible, mean and disgusting. He Always complained about the wheel chair going but what else were we supposed to do if my brother needed it. He was so cruel and made us always feel inferior to the other tourist due to having my disabled brother. I really feel that in his area he should be train to work with people with disabilities since they are still alive and deserve to be treated with respect and provided the same...

We stayed here two nights with kids. It's a lovely hotel close to restaurants and where most activities start. Rooms are relatively large (we had a double and two twins in our room). Bathroom is small, but all facilities. Like everywhere in Galapagos you can't drink the water or put toilet paper in the toilet. The provide plenty of filtered water and refill your pitcher every day. There's a trash can for toilet paper. Beds are comfy. Wifi like everywhere in Galapagos was slow and mainly useful for text. Staff were wonderful. Great breakfast provided every day including short order cook and not just continental. There's a wonderful pool across the street that's part of the hotel as well. Staff were very friendly and helpful. We would...