Carlton Riviera — Hotel in Grasse

I stayed at this residence 10 days and it was the worst experience ever. Starting from the rental agency ( elite concept) , the non working AC and the rude cleaner( Nadia). Please guys if you’re coming for leisure avoid this place because it will cost you your peace. First we agreed with the agency of 9 nights but what they did is they placed them as 10 nights and rushed everything out so we don’t pay attention and refused to give the 1 night difference back. Mr. Hakan and his wife are very difficult to deal with and stubborn don’t deal with them by all means find someone more respectful and understanding. His wife kept on screaming and insulting us and she even kicked us out from the office on the first day. We reported to the agency that the AC is not working and no one came to fix it they ignored us because by the time they took the money the management changed that’s why I really advice you to find somewhere else even if you will pay more. Lastly, Nadia the cleaner super super super rude screaming on us from the first day and refusing to give us toilet papers or shower gel.. etc, she enters the appartment with 3 other cleaners for I swear 5 minutes and leave take in mind that the apartment is 3 bedroom!! She also refused to change the bed linens ( we agreed with the agency on changing twice since we stayed more than a week but she didn’t agree to do so) PLEASE AVOID PLEASE AVOID...

I booked this apartment 501 with the agency named HC Azur for a week i was planning to stay for 3 weeks but it was very bad experience i couldn’t stay more but because i payed already before i see it in the real so change the apartment with onther agency because it was very bad soo dirty they dont clean well they dont chnage the towels or provide a towels !! The Ac was very hot and i called the one he reasoned and he is not helpful at all and sometimes he ignore the calls !! Very bad experience with this apartment 501 and this...

AVOID staying at this property at all costs. I stayed in both flat 613 & 601, which both Ac units weren’t working properly eventually leading to losing sleep on our trip. While, outside temperatures were around 38 Celsius. I complained a couple of times, and the property management did nothing. The result was I couldn’t sleep most nights, and my trip was not enjoyable. I don’t think I will ever make the mistake of...