Hôtel Splendid Cannes — Hotel in Grasse

I was excited to return to Hotel Splendid after staying every January for the music festival for 10 years between 2002 and 2012. The hotel staff are still as polite and friendly, especially the bar manager. There has been some nice upgrades, the breakfast room changes into a bar from 5pm, and the bedding is of a good quality, but the rest is a little tired. Our room 208 was large, had a great view and small balcony, but the smallest bathroom I’ve ever been in and a separate WC. We had big issues with sewage smells from the separate WC, and on our second night it was so bad we asked the hotel night Manger if he could move us, which unfortunately he couldn’t, the hotel was full. I made the night manager come into our room so he could experience the foul smell we were having the injure, and he was disgusted. On check out the hotel manager looked at us when we complained as if it was acceptable to be sleeping in a room with a terrible raw sewage smell, all they would do is comp the breakfast. So to summarise, we would NEVER stay at this hotel again. And we would advise you not to pay in advance for your stay if you can, so that if you have this awful sewage smell you have a little more to bargain with, and if they can’t change your room, then move out of the hotel, there are many other options around you. |The hotel management could have given us a lot better service this morning, and this review would have been slightly better, shame on you...

My stay at this hotel last Friday was an absolute delight. The Manager welcomed me with genuine warmth, ensuring a smooth check-in that immediately set a positive tone and I felt absolutely welcome. The rooms were not only spotless but also boasted a stunning view, making my short stay truly memorable.

The night and morning receptionist continued the stellar service, ensuring that all my needs were met with a cheerful attitude. Their personal touch added a modern flair, showcasing a commitment to guest satisfaction. The hotel's prime location in Cannes was the perfect backdrop for a delightful experience.

The breakfast service was a standout, offering a delicious array served with a touch of contemporary elegance and again the kindest staff. This stay easily ranks among my favorites, thanks to the team's dedication to providing a seamless and enjoyable experience. My sincere gratitude to the entire staff for their kindness and top-notch service, making my stay truly exceptional. Greetings...

We stayed in the hotel 2 nights and opted for a sea view with a balcony room. There balcony was extra 20 euros per night which is fully worth ! If you want a proper experience and best sea and Palais view- worth to pay extra 20 euros a night. I would go to the market and get coffee , croissants and other nibbles and we would have breakfast on the balcony rather than paying 20 euros per person at hotel breakfast. We had better view from the balcony then from the breakfast area. Overall hotel stay was pleasant . But my husband and I both agreed that the hotel is more 3 good stars rather than 4. On one evening we bought champagne and wanted to enjoy it on our balcony and asked for wine glasses . Reception did not give us glasses saying we should have bought alcohol from them. Then they would give glasses. It’s not a level of a 4 star hotel not to provide your guests with wine glasses, especially when you are in Cannes and drinking wine with dinner is...