Sofitel Paris Baltimore Tour Eiffel — Hotel in Paris

First, the positives: the location is great. I would stay here again for that reason alone if I wanted to be in this area. The Boissière metro station is just across the road, making it very easy to get around Paris. We stayed in a suite while a family member stayed in a basic room, I definitely recommend choosing a suite if you can, as the rooms are quite small. I loved the Dyson hairdryer in the suite.||The small bar in the lobby was great for evening drinks, and the staff were wonderful and attentive. Reception staff were pleasant and always greeted us when walking through the lobby when they weren't busy. Service was generally prompt, when we requested ice, it was delivered within 15minutes, and only once did we have to call back after about 40 minutes of no service. Rooms were clean.||Now for the not-so-great aspects. I’m being a bit picky, as this is meant to be a 5 star hotel, charging 5 star prices, and I’m a Diamond member with Accor who’s stayed at many Sofitel's. Given that Sofitel is a French luxury brand, I expected the flagship Paris properties to shine, but unfortunately, it didn't and this one felt closer to a 4-star experience.||When we arrived, there was no doorman. We had 7 bags and had to take them into the lobby ourselves in the rain, with no cover outside the entrance from the car, so we got drenched, not a great start. The lobby is small, so our luggage blocked the walkway while we waited 15 minutes to check in as it was busy and all the seats inside were occupied. We stayed for 8 nights and never once saw a doorman, unusual for a Sofitel, let alone any 5 star hotel.||Rooms are small, even the suites, but that’s fairly typical for Paris. Breakfast, however, was disappointing, the scrambled eggs tasted like a packet mix, so we ended up eating elsewhere. The waiter was kind and offered to remake them, but unfortunately, you can’t fix powdered eggs. There were also no power points in the bathroom, which was inconvenient. The basic room faced the street and was noisy at times; our suite faced other rooms, so we kept the curtains closed, but at least it was quieter.||Overall, it’s a nice hotel in a great location, but it lacks the luxury and polish Sofitel is known for. If you arrive with minimal expectations, you’ll likely enjoy your stay. The main highlight here is, without doubt,...

The stay at Sofitel Paris Baltimore Tour Eiffel was fantastique! My spouse and I enjoyed the hotel's excellent hospitality throughout our stay. The exquisite customer service started before we arrived at the hotel when I was in communication with Carmela from the hotel's Guest Relations, who fully accommodated us regarding our room requests. Carmela offered her assistance with grace and impeccability.||||When we arrived at the hotel, we were welcomed by Carmela and Audrey from the hotel's guest relations. Both Carmela and Audrey showed an outstanding level of professionalism that we like to see when we travel, and they created a great initial impression of the beautiful hotel. The hotel, a former mansion, truly stands beautifully tucked away in the Arrondissement 16 within walking distance of the Arc de Triomphe and the Eiffel Tower. We loved everything about the hotel; our room was lovely, all amenities were exceptional, and the customer service was impeccable. We also want to thank the hotel's housekeeping staff for presenting an impeccably clean room every time we asked for housekeeping services; nothing is more wonderful than returning to a sparkly clean room after a day of discovering beautiful Paris.||||We would like to thank Soazig, Guest Relations Officer, and Carmela for the beautiful gift we found in our room on behalf of the hotel. The gift truly touched our hearts and was another testimony of the warm and welcoming hospitality the hotel offered us. Thank you again!||||We ate all our meals throughout our stay at the hotel: breakfast at Lordy's Paris Club and room service. We were blessed to meet many extraordinary hotel employees throughout our culinary experience: the restaurant host or hostess, the serving staff servers, and the room service attendants. Many thanks to the Chef(s) and their team who contributed to an outstanding culinary experience!||||Overall, we experienced a wonderful stay with exquisite hospitality and customer...

Our Family recently had the pleasure of staying at the Sofitel Baltimore Paris, and it was an absolutely exceptional experience. From the moment we stepped into the hotel, we were greeted with warmth and professionalism that set the tone for my entire stay.

The staff at Sofitel Baltimore Paris, particularly Shawn Camiah, Sirine, Liza, and Saber, deserve special recognition for making my stay truly memorable. Their dedication to ensuring guests' comfort and satisfaction was evident in every interaction.

Shawn Camiah, with his impeccable customer service skills, went above and beyond to assist me with any questions or requests I had. His friendly demeanor made me feel right at home.

Sirine, Liza, and Saber, the other members of the staff, were equally exceptional. They were always attentive, quick to respond to my needs, and provided outstanding service with a genuine smile.

I would like to give special recognition to Saber for his outstanding service during breakfast at Sofitel Baltimore Paris. His warm and welcoming demeanor made me feel at ease each morning. Saber was attentive to every detail, from ensuring my coffee cup was always full to recommending delicious menu options. His knowledge of the breakfast offerings and willingness to accommodate dietary preferences made my mornings enjoyable.

I want to express my gratitude for his contributions to making my stay at Sofitel Baltimore Paris truly exceptional. Thank you, Saber!

Overall, my stay at Sofitel Baltimore Paris was a delightful and unforgettable experience. The combination of luxurious accommodations, exceptional service from Shawn Camiah, Sirine, Liza, Saber, and the entire staff, and the hotel's prime location in Paris made it a perfect choice for my visit. I look forward to returning in the future and enjoying another outstanding stay. Thank you to the entire team for making my visit truly...