ibis budget Strasbourg Centre Republique — Hotel in Strasbourg

One of the worst Ibis Budgets I’ve ever stayed. The room heating is really bad. Super cold room. Told the reception, and absolutely nothing was done about it.

The walls are really thin, so you can easily hear what other people are doing in their rooms, which to my displeasure led me to our family hearing a couple having wild s*x in the other rooms as well as people coming in and leaving of the other rooms.

The reception is VERY SLOW. Only ONE person has to do everything at the hotel, which kind makes it really hard to check-in, check out or even ask anything at the front desk.

And the management don’t make it easy neither. There is no hair dryers inside the room. So you have to “enter a dispute” with the groups of guests checking in in order to ask for the hair dryer, which may lead to you having to wait 30 minutes for it.

Same thing goes for towels. They don’t leave facial towels, only the ONE towel per person. Again, you may ask to the reception, but good luck entering the dispute to ask for it.

Location is not good either. You have to walk up to 20 minutes to reach the restaurants area and the main attractions.

To finish things up, I had passed 10 minutes after check out and got a knock in our room by the receptionist saying I had 5 minutes to leave.

I’d not recommend this Ibis Budget. Save your money and spend somewhere else, even though it may cost you a...

The hotel is basic. Rooms are small and beds too (130cm). For one person it was fine. Bed was comfortable but pillows not. Breakfast is good. The main issue was that there were schoolclasses staying in the hotel. There were divided to different floors and causing alot of disturbance. Teachers didnt have acces to the room so there was alot of hard knocking on doors and slamming doors. The staff didn't want to give me another room. If you allow schoolclasses in your hotel then you have to make sure other guests are not disturbed by them. Ex. Place them in the same floor away from other guest. Make sure at breakfast they have set tables and times. It was all very chaotic and noisy. I stayed 3 nights there for buissines and i had 3 nights of bad sleep. Staff wasn't friendly, no smiles or apologies. I had a really bad experience and. I hope the management will contact...

Dansk:

Vores klasse blev smidt ud af hotellet på et meget tyndt grundlag. Vi havde selvfølgelig lavet en lille fejl – vi havde parkeret nogle el-scootere forkert. Men da vi blev gjort opmærksomme på det, rykkede vi dem straks og parkerede dem et andet sted. Kort tid efter blev vi beskyldt for at have kastet mad ud fra hotellet, men vi mener ikke, det var os. Vi er overbeviste om, at det var nogle andre elever fra Tyskland, som også boede på hotellet.

Vi har opført os ordentligt de sidste tre dage og manglede kun én nat, før vi skulle hjem. Det føltes, som om personalet havde en forudindtaget og negativ holdning til os – især overfor dem af os med anden etnisk baggrund. Det var, som om vi blev dømt på forhånd, uanset hvordan vi faktisk opførte os. Hele situationen var uretfærdig og meget ubehagelig.

English:

Our class was kicked out of the hotel on very weak grounds. We had, of course, made a small mistake — we had parked some electric scooters incorrectly. But once we were informed, we immediately moved them and parked them elsewhere. Shortly after, we were accused of throwing food out of the hotel, but we do not believe it was us. We are convinced it was some other students from Germany who were also staying at the hotel.

We had behaved well for the past three days and only had one night left before going home. It felt like the staff had a prejudiced and negative attitude toward us — especially those of us with an immigrant background. It was as if we were judged in advance, regardless of how we actually behaved. The whole situation was unfair and very unpleasant.

Français :

Notre classe a été expulsée de l’hôtel pour des raisons très faibles. Nous avions certes commis une petite erreur — nous avions mal garé quelques trottinettes électriques. Mais dès qu’on nous l’a signalé, nous les avons immédiatement déplacées et garées ailleurs. Peu après, on nous a accusés d’avoir jeté de la nourriture depuis l’hôtel, mais nous ne pensons pas que c’était nous. Nous sommes convaincus que c’étaient d’autres élèves allemands qui séjournaient également à l’hôtel.

Nous nous sommes bien comportés pendant les trois derniers jours et il ne nous restait qu’une seule nuit avant de rentrer. Nous avons eu l’impression que le personnel avait une attitude négative et pleine de préjugés à notre égard — surtout envers ceux d’entre nous issus de l’immigration. C’était comme si nous étions jugés à l’avance, peu importe notre comportement réel. Toute cette situation était injuste et très...