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Las Rocas Resort and Dive Center — Hotel in Roatán

Name
Las Rocas Resort and Dive Center
Description
Casual bungalows in a waterfront resort offering a restaurant/bar, a dive center & free breakfast.
Nearby attractions
Gumbalimba Park
34101 West Bay, Bay Islands, Honduras
Playa West Bay Roatán
6 Emerald Beach Rd, 34101 West Bay, Honduras
West Bay Beach
West Bay, Bay Islands, Honduras
Roatan Activities West Bay Beach
7CF2+R92, Bananarama Dr, West Bay, Bay Islands, Honduras
West Bay Beach
7CF2+P5G, West Bay, Bay Islands, Honduras
Nearby restaurants
Trattoria Da Piero Restaurant Bar
Las Rocas Resort, Kai Linda Way, 34101 West Bay, Bay Islands, Honduras
Argentinian Grill West Bay
West Bay Beachfront, 34101 West Bay, Bay Islands, Honduras
Annie’s Boardwalk Cafe
Fosters, West Bay, Honduras
Lena Parilla
7CH2+Q42, Fosters WB Rd, West Bay, Bay Islands, Honduras
The Beach Club San Simon
West Bay Beach, Mayan Princess Beach & Dive Resort, Roatan, Honduras
Sea Salt Fine Dining Beach Bistro
34108, West End, Islas de la Bahía, Honduras
JavaVine Cafe & Wine Bar
West Bay Mall, West Bay Road, 34101 West Bay, Honduras
Cayuco Beach Bar
Paradise Beach Hotel West Bay Beach Roatan, 00000, Honduras
Totally Taco Roatan
Bananarama Dr, West Bay, Bay Islands, Honduras
Pizzarama
Bananarama Dr, West Bay, Bay Islands, Honduras
Nearby hotels
Caribe Tesoro
79HX+VX4, Kai Linda Way, 34101 West Bay, Bay Islands, Honduras
Fosters West Bay Resort, Roatan
Fosters WB Rd, West Bay, Bay Islands, Honduras
Acqua di Mare Resort
Roatan Islas de la Bahía HN, Kai Linda Way, 34101 West Bay, Honduras
Villa Paz
599152Bayside Villa A1, https://maps.google.com/?q=16.280569, 86 Kai Linda Way, West Bay, Bay Islands, Honduras
Coconut Tree Cabins West Bay
7CH2+98H, Fosters WB Rd, 34101 West Bay, Bay Islands, Honduras
Hotel Posada Seremein
West Bay Argentinian Grill, 34101 Coxen Hole, Honduras
Henry Morgan Beach Resort
West Bay, Bay Islands, Honduras
Seaside Inn Bed & Breakfast
Road to Beacher's Restaurant, West Bay Roatan, Roatan, Honduras
Las Sirenas by Mayan Princess
West Bay Beach, Mayan Princess Beach Resort, 00010 Coxen Hole, Honduras
Bananarama Dive & Beach Resort
Islas de la Bahía HN, 34101 West Bay, Beach, Honduras
Related posts
Keywords
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Las Rocas Resort and Dive Center things to do, attractions, restaurants, events info and trip planning
Las Rocas Resort and Dive Center
HondurasBay IslandsRoatánLas Rocas Resort and Dive Center

Basic Info

Las Rocas Resort and Dive Center

Kai Linda Way, 34101 West Bay, Bay Islands, Honduras
4.0(192)

Ratings & Description

Info

Casual bungalows in a waterfront resort offering a restaurant/bar, a dive center & free breakfast.

attractions: Gumbalimba Park, Playa West Bay Roatán, West Bay Beach, Roatan Activities West Bay Beach, West Bay Beach, restaurants: Trattoria Da Piero Restaurant Bar, Argentinian Grill West Bay, Annie’s Boardwalk Cafe, Lena Parilla, The Beach Club San Simon, Sea Salt Fine Dining Beach Bistro, JavaVine Cafe & Wine Bar, Cayuco Beach Bar, Totally Taco Roatan, Pizzarama
logoLearn more insights from Wanderboat AI.
Phone
(877) 379-8645
Website
lasrocasresort.com

Plan your stay

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Reviews

Nearby attractions of Las Rocas Resort and Dive Center

Gumbalimba Park

Playa West Bay Roatán

West Bay Beach

Roatan Activities West Bay Beach

West Bay Beach

Gumbalimba Park

Gumbalimba Park

4.7

(487)

Open 24 hours
Click for details
Playa West Bay Roatán

Playa West Bay Roatán

4.6

(9)

Open 24 hours
Click for details
West Bay Beach

West Bay Beach

4.6

(280)

Open 24 hours
Click for details
Roatan Activities West Bay Beach

Roatan Activities West Bay Beach

3.1

(16)

Open 24 hours
Click for details

Things to do nearby

Monthly Próspera Weekend: Nov-Dec
Monthly Próspera Weekend: Nov-Dec
Fri, Dec 5 • 9:00 PM
9G9H+Q92 St. John's Bay, Próspera ZEDE, Islas de la Bahía, Honduras
View details

Nearby restaurants of Las Rocas Resort and Dive Center

Trattoria Da Piero Restaurant Bar

Argentinian Grill West Bay

Annie’s Boardwalk Cafe

Lena Parilla

The Beach Club San Simon

Sea Salt Fine Dining Beach Bistro

JavaVine Cafe & Wine Bar

Cayuco Beach Bar

Totally Taco Roatan

Pizzarama

Trattoria Da Piero Restaurant Bar

Trattoria Da Piero Restaurant Bar

4.5

(88)

$$

Click for details
Argentinian Grill West Bay

Argentinian Grill West Bay

4.4

(379)

$$

Click for details
Annie’s Boardwalk Cafe

Annie’s Boardwalk Cafe

3.6

(41)

Closed
Click for details
Lena Parilla

Lena Parilla

4.5

(3)

Click for details
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Posts

T ArmstrongT Armstrong
Las Rocas Resort & Dive Center is the most amazing place to stay. Make sure to take a driving tour of the island, it is a must-do, go with Winson. This is my 4th time to Roatan staying at this Resort in West Bay. It is clean, friendly, quiet and just gorgeous. You meet fun people from all over the world who stay and dive at this Resort, and you can snorkel right off the beach. Taking a drive around the island with someone who lives there is an experience you don't want to miss, and I've done it on two trips with Winson, who works at the bar/restaurant onsite at the Resort, called Trattoria Da Puerto Restaurant Bar. They have nightly dinner specials that are delicious with generous portions, like shrimp skewers. The lobster tails and drinks are incredible. Happy hour is two for one from 3-6 p.m. EVERY DAY! TAKE A CAR TOUR: Again, the car tour of the Island. If you want to see how the "locals" live, Winson is the most knowledgeable guide for a private car tour, and you can find him working at the resort bar. If he's not there, just ask where you can find him, someone will know how to get in contact with him. We use WhatsApp to communicate over WiFi, that's a good way to reach him. Ask him if he can take you to Punta Gorda, the location of the Garifuno village. There is so much kindness in the local people, interesting history and great food there. The bonus includes the historically significant stops along the way that Winson will explain, and an amazing ocean view from most of the restaurants in the Garifuno village. There are handcrafted items to buy that are one-of-a-kind, not mass-produced tourist junk. This is a MUST DO if you want to fully experience Roatan. I've attached photos that represent the type of style you'll travel in with Winson, and a photo of the happy man himself. THE RESORT: Las Rocas Resort is small (a big plus), and right on the water with its own private beach. The people are great, the turquoise water is warm but refreshing, and the white sand beaches are incredible and easy to walk on barefoot. The sunsets are so gorgeous, and to me, it is the perfect place for the best ever beach vacation. It's also relatively easy to get to Roatan, just a three hour flight from some U.S. cities, like Dallas. Easy direct flights also from Miami. SUGGESTIONS: Keep in mind that the cost of living is high in Roatan, most food and other goods are imported, so don't plan on a super cheap vacation. Make sure you tip well, the people rightfully depend on it. Take crisp bills, no writing or rips on them, or you won't be able to use them. I always tip in cash to make sure the server gets it--don't leave the tip on your hotel bill or credit card, if you can avoid it. You'll get great service regardless, but you'll get to know people better if you tip them directly, it's just more personal and polite. We always tip the housekeeper daily, for example. FINAL THOUGHTS: This is my all-time favorite kick-back beach destination. And Las Rocas Resort & Dive Center has great rooms, plus fabulous scuba diving packages, snorkel gear, and the best onsite restaurant around. Lobster tails are currently prepared in your choice of four different ways, and you get 2 two side dishes (salad and baked potato, anyone?). I'm not going to lay out the price, you'll be amazed by the good deal! All of the food is outstanding, and the drinks are fabulous. Everything is reasonably priced. Their dive packages are epic. There's also a free shuttle to and from the airport, we each tipped him $10 each way.
Brittany SimenBrittany Simen
We loved our week at Las Rocas!! My husband, 3 year old and I stayed there for our first trip to Roatan. The location is AMAZING!! At the property there is access to a sandy beach where you can snorkel by the dock/rocks and see fish, eel, and sea stars. It is extremely quiet and relaxing in this section and we spent 90% of our beach time here versus the larger West Bay. We didn’t use the pool at all but there is a small pool overlooking the water (we were steps from the beach so we didn’t want to use the pool). It is about 2 minutes away from the picturesque West Bay beach where you’ll find pristine turquoise ocean, local shops, and food. It got very busy (we stayed during peak time), but before 9 am it was very pleasant. ~25 minute walk gets you to in front of Grand Roatan Resort which has the coral reef right off of the sandy beach, perfect for us with a young one just learning to snorkel. The hotel rooms were pretty basic, but clean and had what we needed. We would definitely stay again, but bring our own shampoo and conditioner (the packs provided were a 2-1 and not great for my hair), beach towels (or you can purchase at the front desk), and a snack cooler (there is a stocked mini fridge so there wasn’t much room for our snacks). Recommend bringing a bug repellent with a lot of deet or buy the local natural stuff from the front desk to keep the bugs from biting. The restaurant staff and chefs were SPECTACULAR!!! We ate at the hotel for 95% of our meals because there was enough variety between the lunch and dinner menus. They had plenty of options for my picky 3 year old which meant he ate at all meals. Breakfast was fruit, pastries, cereal, and a hot option which changed every day. The empanadas were by far my favorite. Almost everything was made from scratch, including the delicious tortillas. The portions were very generous and reasonably priced. The staff were very accommodating and surprised me with a birthday cake since I celebrated my birthday while we were there. I am so happy we stayed at Las Rocas. We went because it was the ideal location and one of the few reasonably priced options, and we’ll choose it again because of our experience and it truly had everything we needed.
Catherine HuntCatherine Hunt
We stayed for 4 nights. It was a good value oceanview resort in a quiet area. Our lodging rate included breakfast. We had a cabana with mini-fridge stacked with drinks and snacks. They had an interesting rule that if the customers remove the items and placed our personal items that they will charge $15 per day usage. Our room has a double bed and a twin bed. It was spacious. We had an a/c which is nice; however, it had an irregular “ticking” noise and was annoying at night when we were sleeping. We mentioned this issue with the front desk staff and we don’t think that the maintenance man figured out how to fix it. The room does not have a safe and the front office has a safe for customers. The only drawback is that a customer can only access it at certain times. I learned that it was because there are only select people that has access which make it more secure. There is a security guard that patrols the resort. The resort had a restaurant and bar. It had a nice view of the ocean and it was nice to see sunsets. It has a very small pool which is more like a jacuzzi. The resort is next to a small beach. There was a walking path to the resorts/hotels/restaurants/bars & white sand beaches of West Bay. This was one of the benefits of staying in this resort. It was in a secluded and secure location yet walking distance to many key places. We stayed in this resort because we wanted to stay in a resort in West Bay that had a dive center. The dive center staff that checked us in was not aware of “DAN” insurance when I mentioned it so they can call the emergency number for us. It was a little worrisome. We did 4 dives in 2 days. We stayed in 2 other resorts (Seagrape in the West End for 8 nights with 11 dives and Coral View Resort in Utila for 3 nights with 4 dives). The dive rates and scuba gear rental fee were considerably higher in this resort & my bc was older. In addition, the boat was small compared to the other resorts and was full. I felt claustrophobic and didn’t have a comfortable diving experience.
See more posts
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Find your stay

Pet-friendly Hotels in Roatán

Find a cozy hotel nearby and make it a full experience.

Las Rocas Resort & Dive Center is the most amazing place to stay. Make sure to take a driving tour of the island, it is a must-do, go with Winson. This is my 4th time to Roatan staying at this Resort in West Bay. It is clean, friendly, quiet and just gorgeous. You meet fun people from all over the world who stay and dive at this Resort, and you can snorkel right off the beach. Taking a drive around the island with someone who lives there is an experience you don't want to miss, and I've done it on two trips with Winson, who works at the bar/restaurant onsite at the Resort, called Trattoria Da Puerto Restaurant Bar. They have nightly dinner specials that are delicious with generous portions, like shrimp skewers. The lobster tails and drinks are incredible. Happy hour is two for one from 3-6 p.m. EVERY DAY! TAKE A CAR TOUR: Again, the car tour of the Island. If you want to see how the "locals" live, Winson is the most knowledgeable guide for a private car tour, and you can find him working at the resort bar. If he's not there, just ask where you can find him, someone will know how to get in contact with him. We use WhatsApp to communicate over WiFi, that's a good way to reach him. Ask him if he can take you to Punta Gorda, the location of the Garifuno village. There is so much kindness in the local people, interesting history and great food there. The bonus includes the historically significant stops along the way that Winson will explain, and an amazing ocean view from most of the restaurants in the Garifuno village. There are handcrafted items to buy that are one-of-a-kind, not mass-produced tourist junk. This is a MUST DO if you want to fully experience Roatan. I've attached photos that represent the type of style you'll travel in with Winson, and a photo of the happy man himself. THE RESORT: Las Rocas Resort is small (a big plus), and right on the water with its own private beach. The people are great, the turquoise water is warm but refreshing, and the white sand beaches are incredible and easy to walk on barefoot. The sunsets are so gorgeous, and to me, it is the perfect place for the best ever beach vacation. It's also relatively easy to get to Roatan, just a three hour flight from some U.S. cities, like Dallas. Easy direct flights also from Miami. SUGGESTIONS: Keep in mind that the cost of living is high in Roatan, most food and other goods are imported, so don't plan on a super cheap vacation. Make sure you tip well, the people rightfully depend on it. Take crisp bills, no writing or rips on them, or you won't be able to use them. I always tip in cash to make sure the server gets it--don't leave the tip on your hotel bill or credit card, if you can avoid it. You'll get great service regardless, but you'll get to know people better if you tip them directly, it's just more personal and polite. We always tip the housekeeper daily, for example. FINAL THOUGHTS: This is my all-time favorite kick-back beach destination. And Las Rocas Resort & Dive Center has great rooms, plus fabulous scuba diving packages, snorkel gear, and the best onsite restaurant around. Lobster tails are currently prepared in your choice of four different ways, and you get 2 two side dishes (salad and baked potato, anyone?). I'm not going to lay out the price, you'll be amazed by the good deal! All of the food is outstanding, and the drinks are fabulous. Everything is reasonably priced. Their dive packages are epic. There's also a free shuttle to and from the airport, we each tipped him $10 each way.
T Armstrong

T Armstrong

hotel
Find your stay

Affordable Hotels in Roatán

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
We loved our week at Las Rocas!! My husband, 3 year old and I stayed there for our first trip to Roatan. The location is AMAZING!! At the property there is access to a sandy beach where you can snorkel by the dock/rocks and see fish, eel, and sea stars. It is extremely quiet and relaxing in this section and we spent 90% of our beach time here versus the larger West Bay. We didn’t use the pool at all but there is a small pool overlooking the water (we were steps from the beach so we didn’t want to use the pool). It is about 2 minutes away from the picturesque West Bay beach where you’ll find pristine turquoise ocean, local shops, and food. It got very busy (we stayed during peak time), but before 9 am it was very pleasant. ~25 minute walk gets you to in front of Grand Roatan Resort which has the coral reef right off of the sandy beach, perfect for us with a young one just learning to snorkel. The hotel rooms were pretty basic, but clean and had what we needed. We would definitely stay again, but bring our own shampoo and conditioner (the packs provided were a 2-1 and not great for my hair), beach towels (or you can purchase at the front desk), and a snack cooler (there is a stocked mini fridge so there wasn’t much room for our snacks). Recommend bringing a bug repellent with a lot of deet or buy the local natural stuff from the front desk to keep the bugs from biting. The restaurant staff and chefs were SPECTACULAR!!! We ate at the hotel for 95% of our meals because there was enough variety between the lunch and dinner menus. They had plenty of options for my picky 3 year old which meant he ate at all meals. Breakfast was fruit, pastries, cereal, and a hot option which changed every day. The empanadas were by far my favorite. Almost everything was made from scratch, including the delicious tortillas. The portions were very generous and reasonably priced. The staff were very accommodating and surprised me with a birthday cake since I celebrated my birthday while we were there. I am so happy we stayed at Las Rocas. We went because it was the ideal location and one of the few reasonably priced options, and we’ll choose it again because of our experience and it truly had everything we needed.
Brittany Simen

Brittany Simen

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Roatán

Find a cozy hotel nearby and make it a full experience.

We stayed for 4 nights. It was a good value oceanview resort in a quiet area. Our lodging rate included breakfast. We had a cabana with mini-fridge stacked with drinks and snacks. They had an interesting rule that if the customers remove the items and placed our personal items that they will charge $15 per day usage. Our room has a double bed and a twin bed. It was spacious. We had an a/c which is nice; however, it had an irregular “ticking” noise and was annoying at night when we were sleeping. We mentioned this issue with the front desk staff and we don’t think that the maintenance man figured out how to fix it. The room does not have a safe and the front office has a safe for customers. The only drawback is that a customer can only access it at certain times. I learned that it was because there are only select people that has access which make it more secure. There is a security guard that patrols the resort. The resort had a restaurant and bar. It had a nice view of the ocean and it was nice to see sunsets. It has a very small pool which is more like a jacuzzi. The resort is next to a small beach. There was a walking path to the resorts/hotels/restaurants/bars & white sand beaches of West Bay. This was one of the benefits of staying in this resort. It was in a secluded and secure location yet walking distance to many key places. We stayed in this resort because we wanted to stay in a resort in West Bay that had a dive center. The dive center staff that checked us in was not aware of “DAN” insurance when I mentioned it so they can call the emergency number for us. It was a little worrisome. We did 4 dives in 2 days. We stayed in 2 other resorts (Seagrape in the West End for 8 nights with 11 dives and Coral View Resort in Utila for 3 nights with 4 dives). The dive rates and scuba gear rental fee were considerably higher in this resort & my bc was older. In addition, the boat was small compared to the other resorts and was full. I felt claustrophobic and didn’t have a comfortable diving experience.
Catherine Hunt

Catherine Hunt

See more posts
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Reviews of Las Rocas Resort and Dive Center

4.0
(192)
avatar
5.0
9w

Las Rocas Resort & Dive Center is the most amazing place to stay. Make sure to take a driving tour of the island, it is a must-do, go with Winson.

This is my 4th time to Roatan staying at this Resort in West Bay. It is clean, friendly, quiet and just gorgeous. You meet fun people from all over the world who stay and dive at this Resort, and you can snorkel right off the beach. Taking a drive around the island with someone who lives there is an experience you don't want to miss, and I've done it on two trips with Winson, who works at the bar/restaurant onsite at the Resort, called Trattoria Da Puerto Restaurant Bar. They have nightly dinner specials that are delicious with generous portions, like shrimp skewers. The lobster tails and drinks are incredible. Happy hour is two for one from 3-6 p.m. EVERY DAY!

TAKE A CAR TOUR: Again, the car tour of the Island. If you want to see how the "locals" live, Winson is the most knowledgeable guide for a private car tour, and you can find him working at the resort bar. If he's not there, just ask where you can find him, someone will know how to get in contact with him. We use WhatsApp to communicate over WiFi, that's a good way to reach him. Ask him if he can take you to Punta Gorda, the location of the Garifuno village. There is so much kindness in the local people, interesting history and great food there. The bonus includes the historically significant stops along the way that Winson will explain, and an amazing ocean view from most of the restaurants in the Garifuno village. There are handcrafted items to buy that are one-of-a-kind, not mass-produced tourist junk. This is a MUST DO if you want to fully experience Roatan. I've attached photos that represent the type of style you'll travel in with Winson, and a photo of the happy man himself.

THE RESORT: Las Rocas Resort is small (a big plus), and right on the water with its own private beach. The people are great, the turquoise water is warm but refreshing, and the white sand beaches are incredible and easy to walk on barefoot. The sunsets are so gorgeous, and to me, it is the perfect place for the best ever beach vacation.

It's also relatively easy to get to Roatan, just a three hour flight from some U.S. cities, like Dallas. Easy direct flights also from Miami.

SUGGESTIONS: Keep in mind that the cost of living is high in Roatan, most food and other goods are imported, so don't plan on a super cheap vacation. Make sure you tip well, the people rightfully depend on it. Take crisp bills, no writing or rips on them, or you won't be able to use them. I always tip in cash to make sure the server gets it--don't leave the tip on your hotel bill or credit card, if you can avoid it. You'll get great service regardless, but you'll get to know people better if you tip them directly, it's just more personal and polite. We always tip the housekeeper daily, for example.

FINAL THOUGHTS: This is my all-time favorite kick-back beach destination. And Las Rocas Resort & Dive Center has great rooms, plus fabulous scuba diving packages, snorkel gear, and the best onsite restaurant around. Lobster tails are currently prepared in your choice of four different ways, and you get 2 two side dishes (salad and baked potato, anyone?). I'm not going to lay out the price, you'll be amazed by the good deal! All of the food is outstanding, and the drinks are fabulous. Everything is reasonably priced. Their dive packages are epic. There's also a free shuttle to and from the airport, we each tipped him...

   Read more
avatar
4.0
9w

This is my 4th time to Roatan staying at Las Rocas Resort & Dive Center in West Bay. It is clean, friendly, quiet and just gorgeous. you meet great people from all over the world who stay and dive at this Resort. You can snorkel right off the beach. Taking a drive around the island with someone who lives there is an experience you don't want to miss, and I've done it on two trips with Winson, who works at the bar/restaurant on site, called Trattoria Da Puerto Restaurant Bar. They have nightly specials that are delicious with generous portions, like shrimp skewers. The lobster tails and drinks are incredible. Happy hour is two for one from 3-6 p.m. EVERY DAY! ||TAKE A CAR TOUR: Again, the car tour of the Island. If you want to see how the "locals" live, Winson is the most knowledgeable guide for a private car tour, and you can find him working at the resort bar. If he's not there, just ask where you can find him, someone will know how to get in contact with him. We use WhatsApp to communicate over WiFi, that's a good way to reach him. Ask him if he can take you to Punta Gorda, the location of the Garifuno village. There is so much kindness in the local people, interesting history and great food there. The bonus includes the historically significant stops along the way that Winson will explain, and an amazing ocean view from most of the restaurants in the Garifuno village. There are handcrafted items to buy that are one-of-a-kind, not mass-produced tourist junk. This is a MUST DO if you want to fully experience Roatan. I've attached photos that represent the type of style you'll travel in with Winson, and a photo of the happy man himself.||THE RESORT: Las Rocas Resort is small (a big plus), and right on the water with its own private beach. The people are great, the turquoise water is warm but refreshing, and the white sand beaches are incredible and easy to walk on barefoot. The sunsets are so gorgeous, and to me, it is the perfect place for the best ever beach vacation. ||It's also relatively easy to get to Roatan, just a three hour flight from some U.S. cities, like Dallas. Easy direct flights also from Miami.||SUGGESTIONS: Keep in mind that the cost of living is high in Roatan, most food and other goods are imported, so don't plan on a super cheap vacation. Make sure you tip well, the people rightfully depend on it. Take crisp bills, no writing or rips on them, or you won't be able to use them. I always tip in cash to make sure the server gets it--don't leave the tip on your hotel bill or credit card, if you can avoid it. You'll get great service regardless, but you'll get to know people better if you tip them directly, it's just more personal and polite. We always tip the housekeeper daily, for example. ||FINAL THOUGHTS: This is my all-time favorite kick-back beach destination. And Las Rocas Resort & Dive Center has great rooms, plus fabulous scuba diving packages, snorkel gear, and the best onsite restaurant around. Lobster tails are currently prepared in your choice of four different ways, and you get 2 two side dishes (salad and baked potato, anyone?). I'm not going to lay out the price, you'll be amazed by the good deal! All of the food is outstanding, and the drinks are fabulous. Everything is reasonably priced. Their dive packages are epic. Get out and...

   Read more
avatar
2.0
1y

DO NOT RECOMMEND 😔 EXTREMELY DISAPPOINTING 😞😞😞

I wish I was leaving a 5 star review, as the location is stunning and the little cabañas are very cute albeit shabby, but our experience was very VERY poor.

On the first night of our arrival, after eating at the hotel’s restaurant, my husband and I got one of the worst food poisonings I’ve ever had in my life - I am not exaggerating. We had shrimp and lobster and we don’t know which of the two gave us the poisoning.

The morning after we let the hotel administration know about the poisoning and we were told that they will “look into it”.

Quick note - in our state of constant vomit and other bodily evacuations, we delivered the news in a very civil and respectful manner. I hate confrontations and try to always be as cooperative and understanding as possible.

After the restaurant waiters asked why we are not eating breakfast that morning, and we explained, we were told: “you should have ordered shrimp with lime, this wouldn’t have happened”. It was the first “it’s your fault” of many to follow.

The same evening a supervisor came by our room to “investigate” the complaint. I explained once again what happened and was met by “strange, I also had the shrimp, but we will take that off the bill, I will speak to the owner and will let you know about taking off the lobster too”.

In any other normal hotel this would have never even been a conversation. When the hotel makes its guests ill, the guests should not be expected to pay for the said meal. I thought this was the most standard hotel hospitality rule, considering the first 24-48 hours of our stay were completely ruined.

During the rest of our stay no one came back to update us on their “investigation” and we never had the courage to go back to eat dinner at the restaurant, fearing another intoxication. I saw the supervisor a few times over the following days, but he ignored me, although I was told he will speak to me the morning after our conversation.

The time came for us to check out and the bill we received had the full dinner of the first night. The supervisor explained that since I had mentioned that the shrimp wasn’t particularly nice, it was our fault for eating it and we are liable to pay for it. Of course, no mention of the lobster or writing off the whole meal - they had decided that even if it was the shrimp (even if nobody truly knows what exactly in the dinner made us so ill), it was simply our fault.

Once again, it pains me to write this, as in another scenario, we would have most likely marked this hotel as a place to come back to and to be recommended.

Perhaps nothing will happen to you during your stay and you will love it. But know that if it does - you will be the one in the wrong, even if you are throwing up all through the night and day because of the food...

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