Palazzo Doglio — Hotel in Cagliari

Had high expectations for Palazzo Doglio as part of the Leading Hotels of the World collection, but unfortunately my stay was very disappointing and certainly not up to that standard.||||Noise – the biggest issue and the lack of relaxing outdoor space such as a pool! ||||The hotel is extremely noisy, making it almost impossible to sleep.|| • From the hallways, footsteps and conversations carry directly into the rooms.|| • From above, constant chair dragging starts early in the morning.|| • From outside, the central courtyard restaurants bring late-night chatting, singing, and music.|| • Add to this dogs barking in the early hours and garbage collection at 6am, and it meant multiple nights of broken sleep.||||For a 5-star property, the lack of soundproofing is shocking.||||Room (210 – Corner Room)|| • Large in size with two small balconies, but both overlooked the noisy courtyard.|| • Décor is dark (brown/aubergine walls, sand curtains) and the lighting is harsh rather than relaxing.|| • Practical issues:|| • Wardrobe door blocks access to the bathroom.|| • Shower area had mould and grouting that needs refurbishment.|| • Only two tiny 330ml bottles of water per day, which is insufficient for both drinking and the coffee machine.|| • On one night, no turn-down service, no water provided, beach towels left in bathtub, and no body lotion/tissues – unacceptable for this category of hotel.||||Breakfast (Osteria del Forte)|| • Sat outside by the fountain but noise was intrusive.|| • Food quality underwhelming: dry bread, runny scrambled eggs, below-average cold cuts.||||Spa & Facilities|| • Extremely small spa area, shared entrance with the gym.|| • €50 per person entry fee is excessive, especially given the size.|| • Facilities: one small pool, Turkish bath, sauna, a few loungers.|| • For a Leading Hotel, the lack of any outdoor pool or relaxation space is a major drawback. This hotel is not suited for guests seeking rest or leisure.||||Service & Operations|| • Check-in with Lorenzo was smooth, but overall service inconsistent.|| • Twice, housekeeping blocked room access for 15 minutes after breakfast, once even instructing me not to use the bathroom as the floor was wet.|| • Parking is off-site, a short walk away, and €10/day – manageable, but not clearly explained in advance.||||Overall Impression||||Palazzo Doglio may look impressive at first glance, but it fails on the fundamentals of a luxury hotel: peace, comfort, and consistent service. The noise, lack of proper spa or relaxation areas, and inconsistent housekeeping make it feel far from the Leading Hotels of the World standard.||||If you are looking for a relaxing stay with outdoor space and a good night’s sleep, this is not the hotel for you.||Will not be recommending this hotel in Cagliari, will definitely be staying elsewhere on...

Had high expectations for Palazzo Doglio as part of the Leading Hotels of the World collection, but unfortunately my stay was very disappointing and certainly not up to that standard.

Noise – the biggest issue and the lack of relaxing outdoor space such as a pool!

The hotel is extremely noisy, making it almost impossible to sleep. • From the hallways, footsteps and conversations carry directly into the rooms. • From above, constant chair dragging starts early in the morning. • From outside, the central courtyard restaurants bring late-night chatting, singing, and music. • Add to this dogs barking in the early hours and garbage collection at 6am, and it meant multiple nights of broken sleep.

For a 5-star property, the lack of soundproofing is shocking.

Room (210 – Corner Room) • Large in size with two small balconies, but both overlooked the noisy courtyard. • Décor is dark (brown/aubergine walls, sand curtains) and the lighting is harsh rather than relaxing. • Practical issues: • Wardrobe door blocks access to the bathroom. • Shower area had mould and grouting that needs refurbishment. • Only two tiny 330ml bottles of water per day, which is insufficient for both drinking and the coffee machine. • On one night, no turn-down service, no water provided, beach towels left in bathtub, and no body lotion/tissues – unacceptable for this category of hotel.

Breakfast (Osteria del Forte) • Sat outside by the fountain but noise was intrusive. • Food quality underwhelming: dry bread, runny scrambled eggs, below-average cold cuts.

Spa & Facilities • Extremely small spa area, shared entrance with the gym. • €50 per person entry fee is excessive, especially given the size. • Facilities: one small pool, Turkish bath, sauna, a few loungers. • For a Leading Hotel, the lack of any outdoor pool or relaxation space is a major drawback. This hotel is not suited for guests seeking rest or leisure.

Service & Operations • Check-in with Lorenzo was smooth, but overall service inconsistent. • Twice, housekeeping blocked room access for 15 minutes after breakfast, once even instructing me not to use the bathroom as the floor was wet. • Parking is off-site, a short walk away, and €10/day – manageable, but not clearly explained in advance.

Overall Impression

Palazzo Doglio may look impressive at first glance, but it fails on the fundamentals of a luxury hotel: peace, comfort, and consistent service. The noise, lack of proper spa or relaxation areas, and inconsistent housekeeping make it feel far from the Leading Hotels of the World standard.

If you are looking for a relaxing stay with outdoor space and a good night’s sleep, this is not the hotel for you. Will not be recommending this hotel in Cagliari, will definitely be staying elsewhere on...

Palazzo Doglio is the perfect place to stay in Cagliari. From check in to check out, everyone is professional, helpful and charming. It's worth upgrading to a room on 3rd floor facing the courtyard as the roadside is noisy. The rooms are well appointed, stylish, air con is efficient and the balcony overlooking the courtyard is lovely. Water, coffee etc is replenished daily. The cleaning ladies were delightful, however I was a little disappointed that the floors and balcony were not swept/washed daily, which is usually standard in a 5* hotel - we had a day at the beach and the floor felt sandy on our return but it remained like that for the rest of our stay, I could see the floors were never cleaned as there were marks that remained all holiday. That is a minor gripe as other than that the rooms were kept beautifully. Breakfast was good, continental, and as much tea and coffee as you like, cereals, fresh fruit, meats & cheeses along with the usual croissants and cakes. You could order specials such as eggs benedict at an extra charge. There are plenty of choices of restaurants in the complex to suit all needs and also some just outside, Hublot Club in the marina is good for lunch, and Cafe Svizzero is a wonderful old cafe in the town. We were expecting great things from the Osteria, however we were very disappointed in the food, it was not anything special, the hotel had publicised it as michelin standard and we were very disappointed. The best in the complex for fish is Pirani, choose your freshly caught fish and have it cooked and table served there and then, fabulous amuse bouche and delightful treats after the meal, the service is also excellent. The cakes in the patisserie are gorgeous. If you just fancy a pizza the pizzeria is also very good. Gianluka in the hotel is 'the knowledge' on Sardinia, where to go and what to do. He is a delightful gentleman who will help with anything you require. We absolutely loved the Palazzo and Sardinia, we will be returning to this very special island with the most delightful people, there is a treasure of history here which needs to be explored. Thank you for a...