FH55 - Hotel Calzaiuoli — Hotel in Florence

The service was great. Front desk was fast and efficient. We booked with Expedia so we paid before arrival. They gave us a key (it is very bulky and a bit of a pain to carry around) and a gentleman helped us with our bags up to our room. We were on the 4th floor and had a wonderful view of the Duomo. The room was clean and had a blow dryer. The amount of outlets were limited (one in the bathroom and on under the TV) we unplugged the phone in order to use that outlet for out power converter. They do have USB plugs right next to the bed. Bathroom was small but it was clean and served its purpose. The bed was not great. It is two twin mattresses pushed together and not very comfortable (okay for me but my significant other was NOT a fan.) there was no fitted sheet it was just a top sheet wrapped around the two mattresses, we found odd. There were blankets in the closet we used (we do not like to use the top comforter when we stay in hotels.) there were slippers provided which was a nice touch. To lock the door at night you have to use the key to lock the deadbolt (pain in the butt.) To lock and open you room door is also a bit of a pain. Breakfast is served on the 1st floor and it was great. They do offer cappuccinos but you have to ask, they have regular coffee available right away. The location was great. Walk right out and to the left is the Ponte Vecchio, to the right the Duomo and right and then left is the Piazza De La Republica. Great restaurants around and gelato places everywhere. The WiFi was touchy, not very reliable. On the weekends people stay out late and you can hear them in the street and may find it hard to sleep.

Pros: location, cleanliness, view, service, breakfast, slippers, mini fridge, hair dryer. Cons: WiFi, mattress comfort, mattress linens, number of outlets,...

Stay away from room #105!The room appears to have not been cleaned in years. I spent one night here and had the worst night of my trip! WiFi was weak.The mattress and pillow were firm and uncomfortable. A loud air conditioning fan. The bathroom if this room has a bad odour and dirty as well ( there was a spiders over the roof of the bathroom! ) pictures provided as well as the hot water in the shower is mild at first but quickly becomes hot. The phone was not working, and the kittle was dirty and unusable. The room is directly in front of the restaurant and it was very noisy, especially in the early morning because it was breakfast time.

This is the first time I've seen a hotel put the restaurant on the same floor as the sleeping rooms, and the front desk employee refused to give me a high floor room, and opening the window is extremely loud.

Next day, I requested to change the room and a special thanks for lady vittoria the front office agent which was very cooperative and kind and responded directly to my request.

They gave me a better room on the third floor with an apology message and a small nice gesture from the hotel team, which is the main reason I gave them 3 stars. Another two advantages for this hotel are the...

Our family of five had the pleasure of staying at F55 Hotel Calzaiuoli Firenze for five nights, and it was a wonderful experience from start to finish. |The hotel is beautifully decorated, offering a perfect blend of modern comfort and traditional Italian charm. Our rooms were always clean and well-maintained, providing a cozy, welcoming atmosphere throughout our stay.||The breakfast was a highlight every morning, offering a great variety of delicious options to start our day. |The staff truly made our experience unforgettable.||A special thank you to Vittoria at the front desk, who greeted us with a warm smile every time we passed through. She was incredibly helpful with directions and recommendations, making us feel like we were old friends. Eva, the evening housekeeper, also deserves a mention for her impeccable attention to detail and the extra care she put into ensuring our rooms were perfect each day. During breakfast, Silvia went above and beyond to make sure we had everything we needed and was always so friendly. Lastly, a huge thank you to Murphy, who added an extra touch of charm and personality to the team.||We couldn’t have asked for a better stay, and we will definitely be returning on our next trip to Florence. Highly recommend F55 Hotel Calzaiuoli for anyone visiting this...