Miro Hotel — Hotel in Osaka

Worst hotel I’ve been to.

The place is run down with outlets broken and AC not working in the hot heat. No maintenance workers to keep things in shape or fix problems like our AC.

Walls are peeling and they offered to give 2 single rooms splitting us apart with AC still not working and smelly bathroom as of someone just pooped before we got there.

First hour in using the sink and the stopper got stuck by itself and no body could fix it.

Asked for towels but front desk said they don’t have anymore. Asked for pillows because my grandparents neck hurts with the one pillow we received but management doesn’t provide any for receptionists and house keeping to give.

The management of this place needs to provide daily necessities and working rooms.

With a hot room with no AC we asked for a refund and would they would not refund or compensate for the issues we are having.

I am paying over double the cost of other nearby hotels to stay in a run down hotel with no AC in 100 degree weather and no supplies.

Do not recommend this hotel, there are cheaper hotels around that are for half the cost.

Get yourself a better room with AC

Miro hotel management trying to justify their run down hotel.

Peeling walls, disgusting bathrooms and bed.

“Fixing ac” does not mean giving portable fans as replacement.

The room is not clean or comfortable. First hotel I’ve ever been where they would run out of daily necessities.

After giving us two separate rooms we realized it’s not safe for us to not stay together so we decided to go back to our original room together so stay as a family. This does not mean the problem was fixed. Dirty room and no AC giving us a portable fan does not justify the run down hotel and disgusting rooms

Your rooms are definitely not industry standard since every other hotel had working ac to...

The pictures of this place all show their cool traditional style rooms and claim that its right on the canal, but when we got here it was a block away from the canal with no view of it in sight and they had no traditional rooms available. Instead, they gave us a room that was typical of a cheap business hotel in Japan - stiff as a board bed, filthy in the places they were too lazy to clean, and with no amenities to speak of besides the terrible at best free wifi (even the cheap hotels in Japan tend to supply towels, shampoo, and conditioner at least - all we got was "soap"). I love Japan - I come here all the time and am very familiar with the average hotel in this country. But with that being said, for the rather pricey one night stay, I expected this hotel to be a little closer to what was advertised. ||Also this hotel is very far from the nearest station. About 15 minute walk from Namba Station if you're coming from Shin-Osaka on the Shinkansen. Walking in Japan for 15 minutes isn't bad at all, but when I'm looking for hotels I would rather be closer to the station to avoid dragging luggage around in the heat for 15 minutes on busy streets. If this place was more convenient in regards to the station or if it was actually on the canal, I wouldn't really be complaining.||I'd give it one star if it weren't for the larger than average bathroom, and the fact that the staff was really nice and spoke enough English to help us check in. ||Overall it's not an awful place, I just feel cheated because of the price. Wouldn't stay here again, even if the room was larger...

The pictures of this place all show their cool traditional style rooms and claim that its right on the canal, but when we got here it was a block away from the canal with no view of it in sight and they had no traditional rooms available. Instead, they gave us a room that was typical of a cheap business hotel in Japan - stiff as a board bed, filthy in the places they were too lazy to clean, and with no amenities to speak of besides the terrible at best free wifi (even the cheap hotels in Japan tend to supply towels, shampoo, and conditioner at least - all we got was "soap"). I love Japan - I come here all the time and am very familiar with the average hotel in this country. But with that being said, for the rather pricey one night stay, I expected this hotel to be a little closer to what was advertised. ||Also this hotel is very far from the nearest station. About 15 minute walk from Namba Station if you're coming from Shin-Osaka on the Shinkansen. Walking in Japan for 15 minutes isn't bad at all, but when I'm looking for hotels I would rather be closer to the station to avoid dragging luggage around in the heat for 15 minutes on busy streets. If this place was more convenient in regards to the station or if it was actually on the canal, I wouldn't really be complaining.||I'd give it one star if it weren't for the larger than average bathroom, and the fact that the staff was really nice and spoke enough English to help us check in. ||Overall it's not an awful place, I just feel cheated because of the price. Wouldn't stay here again, even if the room was larger...